Birmingham and Solihull Mental Health NHS Foundation Trust
Band 4 Medical Secretary - South NMHT

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Job Description
To provide a professional secretarial service to the Consultant Psychiatrist and members of the NMHT, assisting them in achieving their objectives, organising their workload and to liaise with all relevant and appropriate services. Reliable data entry into the GP PAS system such as Care First/SystemOne/Emis and / Rio computer systems will be required ensuring a full and effective clinic system is in operation, receiving all visitors, Staff, Patients and GP’s telephone calls in a polite, friendly & courteous manner.
The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include:
- The receipt of all correspondence
- Booking of new patient appointments
- Attendance at MDT weekly meetings
- Audio transcription and text processing of clinical letters, reports, and other correspondence as required by the medical team
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To act as a focal point of contact and be responsible for the dissemination of information, messages, and enquiries for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP’s, Social Workers, Service Users, Carers, and any other appropriate external agencies.
About Us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing, and psychology training and are proud of our international reputation for both research and innovation.


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Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive, and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Contact Information
For further details / informal visits contact:
- Name: Luke Sugg
- Job title: Admin Team Lead
- Email address: lukesugg@nhs.net
- Telephone number: 07985 883896
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