Birmingham and Solihull Mental Health NHS Foundation Trust
Band 4 Ward Administrator - Chamomile Suite
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An exciting opportunity has arisen for a Ward Administrator
Location
Chamomile Suite, located at The Barberry
Job Description
Are you enthusiastic, motivated, ready for a challenge with excellent administration skills and have the ability to support Ward Managers and their staff? You should have good communication and organisational skills. You will need excellent typing / word processing ability, in addition to possessing knowledge of excel and the ability to collate, monitor and analyse data from spreadsheets. Knowledge of RIO Patient Clinical System would be an advantage but is not essential, as full training will be provided.
The successful candidate will have an understanding of inpatient services and a genuine interest in working with the client group as well as applying a flexible attitude to their work.
Interested candidates must have the aptitude to manage their own workload, use own initiative and maintain information governance. The ability to work as part of a team with other staff members and patients is essential as well as an empathic approach towards people suffering from mental illness.
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Responsibilities
- Responsible for undertaking a wide range of secretarial/administrative duties, which include the receipt of all correspondence, ensuring appropriate action is taken. Processing letters and keeping patient records up to date.
- Support the Ward Managers/Team in the maintenance and development of administrative services by providing modern, professional administrative services. Primarily alleviating the administrative workload of clinical staff enabling them to focus on quality patient care.
- Proactively identify any areas of improvement and development of administrative and clerical support systems and procedures, consistent with a modern, professional mental health service.
About Us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.
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Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.
Contact Information
For further details / informal visits contact:
- Name: Michaela Grubb
- Job title: Business Support Officer/Ward Admin Manager
- Email address: michaela.grubb@nhs.net
- Telephone number: 0121 301 2288
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