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Birmingham and Solihull Mental Health NHS Foundation Trust

Band 6 Crisis Transformation Nurse - NHS 111 and Recovery House

Birmingham
Posted about 17 hours ago
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Recovery House (RH)

Recovery House (RH) is a new and innovative service we launched in November 2025 that meets an important need for people (18+) experiencing poor mental health. The RH will provide those in crisis with a safe, secure and welcoming environment to support the de-escalation of crisis. The House will be open to new and existing BSMHFT service users and will provide a homely environment, allowing people to retain independence, whilst receiving person-centred and appropriate care.

The service will operate 24 hours, 7 days a week, providing vital support to people in need of short-term biopsychosocial crisis interventions for up to 7 nights. The service which is part of the Trust’s Urgent Care pathway is a partnership with Birmingham Mind and builds on the range of strong collaborations we have with the voluntary sector.

The RH will serve as a base for community integration, allowing service users to connect with local communities and provision, as well as their family/carers.

There will be a multi-disciplinary team with staff from both BSMHFT and Birmingham Mind working within the House. This will include staff from nursing, psychology, medical and other backgrounds. There will also be Peer Support Workers who have lived experience of poor mental health to help support service users.

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The Recovery House initially opened in Saltley until an estimated date of October 2026, before it relocates to its permanent location in Erdington. Staff will be required to transfer to the permanent location once open.

The Crisis Transformation Nurse Role

The crisis transformation nurse role is a dual role rotating between the Recovery House and NHS 111.

NHS 111 Option For Mental Health

The NHS 111 Option For Mental Health Service is intended to provide urgent mental health clinical support for people of all ages with callers being able to access:

  • 24-hour advice and support – for themselves, their child, their parent, or someone they care for.
  • Help to speak to a mental health professional.
  • An assessment to help decide on the best course of care.

Staff working in NHS 111 will also provide telephone advice to MIND staff within the helpline and talking spaces.

About Birmingham and Solihull Mental Health NHS Foundation Trust

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust. Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

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Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community. If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Contact Information

For further details / informal visits contact:

  • Name: Jess Asson
  • Job Title: Service Manager for PLT and Crisis Transformation
  • Email Address: jessica.asson@nhs.net
  • Telephone Number: 07985 883720
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Skills

Crisis Intervention
Mental Health Assessment
Clinical Support
Patient Care
De-escalation
Biopsychosocial Interventions
Telephone Triage
Multidisciplinary Collaboration

Location

Birmingham, England, United Kingdom

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