West Hertfordshire Teaching Hospitals NHS Trust
Band 8a - Deputy General Manager Unplanned Care, Medicine
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Deputy General Manager for Unplanned Care
We are seeking an exceptional operational leader to join our Medicine Division as Deputy General Manager for Unplanned Care, providing operational leadership across a diverse and high-profile portfolio of services.
This is a pivotal senior management role responsible for delivering high-quality, safe and sustainable services across Care of the Elderly, Stroke, Frailty and the Virtual Hospital, whilst also leading the management and coordination of the Trust-wide Acute Medical On-Call rota.
Working in partnership with Clinical Directors, Matrons, senior clinicians and corporate colleagues, you will lead the operational delivery of designated Unplanned Care services, supporting performance, patient flow, workforce management and continuous service improvement across the portfolio.
You will play a key role in ensuring that patients receive timely, effective and compassionate care, whilst delivering against operational, quality and financial objectives.
Responsibilities
You will be responsible for:
- Lead the day-to-day operational management of key Unplanned Care services, ensuring safe, effective and patient-centred care.
- Drive patient flow across the hospital by working collaboratively with clinical and operational teams to optimise capacity, reduce delays and improve patient outcomes.
- Build strong working relationships with Consultants, Matrons, Clinical Leads and corporate teams to support service delivery and continuous improvement.
- Work independently to manage operational challenges, resolve complex issues and make timely decisions in a fast-paced environment.
- Monitor service performance using operational data, implementing recovery plans and service improvements where required.
- Lead service transformation, pathway redesign and quality improvement initiatives to enhance patient experience and operational efficiency.
- Provide visible leadership to operational teams, supporting workforce management, staff development and a positive, high-performing culture.
- Ensure effective governance by managing risks, complaints, incidents and compliance with Trust policies and quality standards.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
With a new hospital planned for Watford, work underway to update theatres at St Albans City Hospital and plans for a neighbourhood healthcare centre in Hemel Hempstead, this is an exciting time to join us.
We are building on the success of our award-winning virtual hospital and re-imagining models of care, working closely with partners and making the most of advances in digital healthcare.
Staff wellbeing and development are a priority, as is the role of innovation in improving clinical care, outcomes and patient experience.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our vision is Excellent patient care, together and our values are to be empowered, compassionate, professional and inclusive. They capture an important balance across what we must all do as individuals and to support others.
We offer a variety of flexible working options as we recognise the importance of a good work life balance. www.westhertshospitals.nhs.uk/flexibleworking
If you have a disability or long-term health condition and require support or guidance please contact westherts.recruitment@nhs.net
If you are a Service Leaver, Veteran, Military Reserve, Cadet Force Adult Volunteer, or partner/spouse of those serving please tick "Member of the Armed Forces Community" on the application form.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
For further details / informal visits contact:
- Name: Pawel Blaszczyk
- Job title: General Manager – Unplanned Care
- Email address: pawel.blaszczyk@nhs.net
- Telephone number: 01923 217818
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location