University Hospitals Birmingham NHS Foundation Trust
Band 8b Head of Contracted Services – Estates and Facilities
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Job Summary
This is an exciting opportunity to join University Hospitals Birmingham NHS Foundation Trust as Head of Contracted Services within our Estates and Facilities Directorate.
We are looking for a commercially focused, influential and resilient senior leader to provide Trust-wide leadership for a diverse portfolio of contracted and specialist services, including waste management, pest control, car parking, accommodation and uniform services. You will lead the procurement, mobilisation and performance management of major contracts, ensuring services are safe, effective, sustainable and deliver excellent value for money.
Managing a portfolio with expenditure exceeding £9 million, you will shape long-term service strategies, lead complex negotiations and transformation programmes, and advise senior leaders on contractual, financial and environmental matters.
This is a high-profile opportunity to influence services across multiple hospital sites, drive innovation and sustainability, and make a visible contribution to patient care, staff experience and the Trust's Net Zero ambitions.
Main Duties, Tasks & Skills Required
You will lead the strategic and operational management of Estates and Facilities contracted services across University Hospitals Birmingham NHS Foundation Trust. Your portfolio will include waste management, environmental compliance, pest control, car parking, accommodation and uniform services alongside other contracts within the department.
Working with senior leaders, clinical teams, Procurement, Finance and external partners, you will develop service strategies and specifications, lead procurement and mobilisation programmes, negotiate complex contractual matters, and hold suppliers to account for quality, performance and value for money. You will manage significant budgets, risks and improvement programmes while ensuring services remain safe, compliant and responsive to the needs of patients, staff and visitors.
Day to day, you will review performance and financial information, chair contract meetings, resolve service issues, undertake site inspections, produce assurance reports and support your management team.
We are looking for a strategic, commercially focused and resilient leader with excellent negotiation, analytical and communication skills. You will be comfortable making autonomous decisions, managing competing priorities and influencing stakeholders at all levels.
About Us
University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.
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Job Description
Please Note: For a detailed job description for this vacancy, please see attached Job Description
Person specification
Qualifications
Essential
- Master's degree in Facilities Management, Business Administration, Commercial Management, Procurement, Estates Management or other relevant discipline or equivalent level of specialist knowledge acquired through extensive senior management experience in a large complex organisation.
- Evidence of substantial continuing professional development at an advanced level.
- Professional qualification in Contract Management, Procurement, Commercial Management, Facilities Management or related discipline.
- Chartered Membership of a relevant professional body (IWFM, CIPS, CIWM or equivalent)
Desirable
- Postgraduate qualification in Business, Leadership, Procurement, Facilities Management or related discipline.
- Environmental or Sustainability qualification.
- Prince2, MSP or recognised project management qualification.
- Senior leadership qualification or equivalent experience leading large-scale, complex services across multiple sites and professional disciplines.
Experience
Essential
- Extensive senior management experience within a large complex organisation.
- Significant experience of managing multiple large-scale contracts and complex service portfolios.
- Experience of developing contract specifications, procurement exercises and tender evaluations.
- Experience of strategic service planning and organisational change programmes.
- Experience of leading service transformation and continuous improvement programmes.
- Experience of managing substantial pay and non-pay budgets.
- Experience of delivering cost improvement and value-for-money initiatives.
- Experience of managing and developing managers and multidisciplinary teams.
- Experience of performance management, quality assurance and governance systems.
- Experience of policy development, implementation and review.
- Experience of conducting complex investigations and producing formal reports.
- Experience of leading complex stakeholder engagement and negotiation.
- Specialist knowledge of contract management principles, procurement regulations and commercial governance.
- Specialist knowledge of environmental legislation, waste management legislation, Health and Safety legislation and associated regulatory requirements.
- Knowledge of financial planning, budget management and business case development.
- Knowledge of performance management methodologies and benchmarking processes.
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Desirable
- Experience of working within a healthcare organisation.
- Experience of managing waste management services.
- Experience of managing car parking services.
- Experience of managing accommodation services.
- Experience of sustainability and Net Zero initiatives.
- Experience of managing pest control contracts.
Additional Criteria
Essential
- Excellent communication and relationship management skills.
- Ability to communicate highly complex, sensitive and contentious information to a wide range of stakeholders.
- Highly developed negotiation and influencing skills.
- Ability to lead complex contract negotiations and manage contractual disputes.
- Advanced analytical and problem-solving skills.
- Ability to interpret highly complex information and develop practical solutions.
- Ability to prepare strategic reports, business cases and Board-level papers.
- Ability to lead organisational change and service transformation programmes.
- Excellent planning and organisational skills.
- Ability to manage multiple priorities whilst meeting deadlines.
- Strong leadership and people management skills.
- Ability to motivate, influence and develop staff.
- Advanced Microsoft Office skills including Word, Excel and PowerPoint.
- Ability to analyse and present complex performance, financial and operational information.
- Ability to work independently and exercise professional judgement.
- Professional, credible and resilient leader.
- Effective negotiator capable of influencing outcomes in complex environments.
- Ability to think strategically and communicate complex concepts effectively.
- Ability to travel across all Trust sites and external organisations when required.
- Commitment to continuous professional development.
- Commitment to innovation, sustainability and service improvement.
- Ability to work flexibly to meet service requirements.
Desirable
- Project management skills.
- Experience of performance dashboards and business intelligence systems.
- Experience of workforce and financial management systems
- Full UK driving licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
For Help With Your Application, Contact
Ben Mears
01213714750
Pay scheme
Agenda for Change
Band
Band 8b
Salary
£66582.00 to £77368.00 Yearly
Contract
Permanent
Working pattern
Full-Time, Flexible Working
Reference number
304-1104310
Job locations
Trustwide
Mindelsohn Way
Birmingham
West Midlands
B15 2TH
Attachments
Job Description
JD PS.pdf – 446KB Opens in a new window
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