Bank Booking Administrator | Radiology | Sheffield | Private hospital | Flexible working hours | Zero hour contract

Spire Claremont Hospital is recruiting an enthusiastic and motivated Booking Administrator on an as-and-when basis, providing cover for sickness absence, annual leave, and periods of increased demand.

Spire Claremont Hospital has provided first-class independent healthcare at the heart of the South Yorkshire community since 1953. Our hospital is situated among beautifully landscaped grounds in Crosspool, Sheffield and it is situated 3 miles (about 20 minutes) to the south west of Sheffield city centre.

We offer a range of services and facilities including four operating theatres, a dedicated Endoscopy Suite; and a diagnostic and imaging department with an MRI and CT scanner. Specialities include Orthopaedics, General Surgery, Urology, Gynaecology, Spinal surgery, ENT and Ophthalmology.

Duties and Responsibilities:

To ensure the provision and maintenance of an efficient patient administration service within the hospital. To provide information to patients, consultants and other relevant departments in a timely and courteous manner.

• Provide and maintain an efficient bookings system for all of our patients, dealing with phone queries, managing email communications, using and managing computerised systems (SAP & HMS).
• Plan theatre lists for Consultants.
• Respond to enquiries from patients, members of the public and consultants in a timely, courteous and efficient manner either by face to face meetings, telephone or letter. Ensure an accurate record of the communication is held.
• Maintain departmental electronic and manual filing systems accurately.
• Liaise closely with consultants and pre assessment nurses/Admin to ensure smooth running pre assessment clinics and book all Pre-op Assessment and Healthcare Assistant Clinic appointments.
• Practice and maintain a high standard of confidentiality at all times and exercise absolute discretion in the use of all patient/consultant/staff information.
• Provide and receive patient information, ensuring that all patient information is provided, received and recorded in accordance with GDPR Regulations and Spire policies.