The Shrewsbury and Telford Hospital NHS Trust
Bank Facilities Assistant - Portering
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This is an exciting opportunity for a positive and hardworking individual to join our Bank Portering Team.
We provide a wide range of duties created by the demands of The Shrewsbury and Telford Hospital NHS Trust. These duties include the movement of patients throughout the Trust, collection and delivery of mail, transport of blood products, movement of office furniture, the movement of waste, and a host of duties that provide a high standard of care to our patients.
The successful candidate should have a basic knowledge of using a mobile device as iPods are an integral part of the Facilities Assistant role.
Main duties of the job
- To carry out duties relating to specialist departments, including outside agencies such as Shropdoc.
- To assist the Chargehand Porters with the training and induction of new staff for an initial period until they feel confident to carry out the duties on their own.
- To collect and deliver hostess trolleys and crockery trolleys between the wards and the Catering Department.
- To collect dirty linen and general refuse from all wards and departments disposal cupboards and the accommodation block and dispose of in the compactor located in the loading bay area. Dirty linen to be loaded into linen cages and placed on the loading bay awaiting collection.
- To circulate mail and clerical data to all wards and departments within the hospital and collect and deliver mail off site.
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Our Poppy’s Promise Commitment
We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.
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We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.
Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.
By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.
For full duties and responsibilities please refer to the attached document entitled Candidate Job Pack.
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