Spire Healthcare
Bank Medical Secretaries Administrator
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Bank Medical Secretary Administrator | Administration | Private Hospital | Fylde Coast
Job Purpose
To provide a quality professional and efficient support to the medical secretarial team delivering a full medical secretarial service to consultants. The post requires excellent communication skills and computer literacy.
Accountabilities and Activities
- To provide day-to-day administration support within the medical secretary team ensuring all tasks are completed to a high level of service.
- To support the medical secretaries with their typing by preparing the clinic letters with patients' information.
- To answer patient queries, using tact and diplomacy when dealing with issues of a sensitive nature.
- To file patients' clinic letters into patients' medical records, ensuring a high level of accuracy to comply with GDPR.
- To scan in medical records from outpatient clinics to the medical secretary shelves in medical records ensuring you are complying with manual handling processes.
- To comply with hospital policies and procedures, ensuring all mandatory training is completed.
- To attend regular departmental meetings and keep up to date on all hospital matters relating to the medical secretary department.
- To project a professional image, with concern for accuracy, confidentiality, and customer service focused.
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Qualifications and Training
Essential
- Maths and English or equivalent
- Previous relevant experience in an administrative support role
- Experience of working independently and on own initiative
- Working to deadlines
- Team working
- Computer skills
Desirable
- Experience in a hospital environment
Benefits
- Bank colleagues are paid weekly.
- Access to Spire Healthcare pension.
- Access to Blue Light Card discounts.
- Smart spending discounts (in addition to Blue Light discounts) via 'Spire for You'.
- Wellbeing Centre access via 'Spire for You'.
- Free uniform.
- Free DBS.
- Full induction, including mandatory training updates.
- Opportunities for further training and progression into permanent posts.
- Knowledge, support, and guidance through your recruitment journey from Spire’s specialist Resourcing Team.
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
- The My Gym Discounts benefit is now also available to all Spire Bank workers, as of October 2024.
- My Gym Discounts is a fitness benefit that offers huge savings on gym memberships, digital fitness subscriptions and multi-activity memberships. With over 3,800 gyms, leisure centres, and more across the UK on offer, there are many options to suit location, preference, and budget.
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Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence.
- Doing the right thing.
- Caring is our passion.
- Keeping it simple.
- Delivering on our promises.
- Succeeding and celebrating together.
We commit to our employees' well-being through work-life balance, on-going development, support, and reward.
About Us
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales, and Scotland. It provides diagnostics, inpatient, day case, and outpatient care, operates a network of private GPs, and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal, and dermatological services.
For us, it's more than just treating patients; it's about looking after people.
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