Ramsay Health Care
Bank Medical Secretary / Audio Typist
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Medical Secretary / Medical Audio Typist (Bank)
Location
Tees Valley Hospital, Middlesbrough
Salary
£12.75 per hour
Employment Type
Bank
About the Role
An exciting opportunity has arisen for an experienced Medical Secretary / Medical Audio Typist to join the friendly and supportive administration team at Tees Valley Hospital, part of Ramsay Health Care UK.
As a Medical Secretary, you will play a vital role in supporting Consultants and the wider clinical team by providing accurate and efficient secretarial and administrative support. Your main responsibilities will include medical audio typing, record creation and management, prioritising workloads, and ensuring the smooth running of patient administration processes.
This is a busy and varied role requiring excellent organisational skills, strong attention to detail, and the ability to manage multiple tasks while working to tight deadlines. The successful candidate will be confident using voice recognition systems and able to work effectively both independently and as part of a team.
Key Responsibilities
- Provide comprehensive secretarial support to Consultants and clinical teams.
- Produce accurate clinical correspondence through audio typing and voice recognition systems.
- Create, maintain, and update patient records in a timely manner.
- Prioritise workloads effectively to meet strict deadlines.
- Manage multiple administrative tasks in a fast-paced environment.
- Escalate issues appropriately using sound judgement.
- Maintain confidentiality and accuracy in all patient-related documentation.
- Contribute to the delivery of high standards of patient care through effective administrative support.
Essential Criteria
- Proven medical audio typing experience within a healthcare environment.
- Excellent typing speed and accuracy.
- Experience working to tight deadlines in a busy and changing environment.
- Strong organisational and time management skills.
- Excellent verbal and written communication skills.
- High level of attention to detail.
- Computer literate, including Microsoft Word, Excel and other office systems.
- Ability to multitask and work effectively as part of a team.
- Self-motivated, adaptable and professional approach to work.
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Desirable Criteria
- Knowledge of medical terminology.
- Healthcare administration experience.
- Experience using voice recognition systems.
- NVQ Level 2 in Administration (or higher).
- AMSPAR Diploma.
About Tees Valley Hospital
Tees Valley Hospital, located within the grounds of Acklam Hall in Middlesbrough, opened in 2018 and is part of Ramsay Health Care UK. The hospital delivers a wide range of specialties including:
- Endoscopy
- Orthopaedics
- General Surgery
- Plastic Surgery
- Urology
- Gynaecology
- Dermatology
Services are provided to NHS, self-pay and insured patients.
About Ramsay Health Care UK
Ramsay Health Care UK is one of the leading independent healthcare providers in England, operating 35 hospitals and employing over 7,600 staff. We treat more than 200,000 patients each year and provide a comprehensive range of clinical services, from routine procedures to complex surgery, cancer care, diagnostics and physiotherapy.
As part of a global healthcare group operating in 11 countries, we are committed to delivering exceptional patient care and creating rewarding career opportunities for our people.
Benefits
- Competitive hourly rate
- Free onsite parking
- Uniform provided
- Free DBS check
- Family-friendly policies, including enhanced parental leave
- Employee discount programme
- Wellbeing Centre access
- 24/7 Employee Assistance Programme
- Access to training and development opportunities through the Ramsay Academy
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Additional Information
Successful candidates will be required to complete an audio typing assessment as part of the interview process. This position is subject to a satisfactory DBS disclosure and all offers of employment are conditional upon clearance. Ramsay Health Care UK is committed to equality, diversity and inclusion and welcomes applications from all suitably qualified candidates.
For an informal discussion about the role, please contact Heidi Keith, Administration Manager - heidi.keith@ramsayhealth.co.uk / 01642 087333
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.
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