Nuffield Health
Bank NHS Administrator
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NHS Administrator
Brighton Hospital | Administration | Bank | Part Time
£13.10 per hour
Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.
Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to community programmes – we’ll do whatever it takes to look after the UK’s wellbeing. It starts with passion and commitment to quality. It starts with you.
About the Role
As an NHS Administrator, you’ll bring experience of administration in a complex fast-paced environment, demonstrable call handling skills and excellent IT skills. You will have the ability to provide a professional, courteous, sensitive, and empathetic approach as well as be an enthusiastic, highly motivated, and flexible individual.
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Responsibilities
As our NHS Administrator you will:
- Act as the primary contact for the NHS England contracts
- Ensure KPIs are met each quarter and communicate with NHS England on any queries or concerns raised with regard to this
- Proactively manage and track the progress of all referrals to ensure each stage of the pathway is fully planned and booked
- Effectively work with key stakeholders to ensure waiting time targets are achieved in order to ensure KPIs are met
- Responsible for all NHS reports via the data landing portal, adhoc requests and data analysis
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Requirements
To succeed as a NHS Administrator, you will need:
- Experience working within an administrative role
- Good IT and keyboard skills, Intermediate knowledge of databases and excel
- Excellent communication and interpersonal skills, both written and verbal
- Takes ownership and prioritises tasks to ensure deadlines are met
- Effectively liaise with key stakeholders within Nuffield and NHS to ensure contract milestones are achieved and the contracts are run to maximum potential.
- Knowledge of NHS service including pathway care
- Previous experience working within a hospital / healthcare environment
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