Spire Healthcare
Bank Reception Administrator
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Hospital Administrator | Reception | Bank | Shift based Monday to Saturday
shift-based | Dunedin, Reading
Spire Dunedin Hospital is recruiting for experienced administrators to join the reception team on a bank basis.
Spire Dunedin Hospital has been serving the Reading community for over 100 years, as a first-class medical facility. Based in the heart of Reading, the hospital has two theatres, 16 inpatient beds, three recovery bays, Oncology services, and an Endoscopy Suite.
Duties and responsibilities:
- Welcoming patients and escorting them to their room.
- Admitting them in the computer, ensuring accurate collection of data.
- Acting as a point person for enquiries.
- Carrying out various admin tasks, including filling of patient notes.
- Compliance with forms and processes.
- Discharge of patients onto the computer system, ensuring accuracy of all information.
- Managing the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
Who we're looking for:
- A personable individual with the ability to work on their own initiative as well as part of a team.
- Good basic PC skills, including Word, Excel, and Outlook.
- Excellent customer service skills.
- Great communication skills at all levels.
- Experience in a customer service environment is desirable.
- Previous experience in administration is essential.
- Attention to detail.
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Benefits
- Bank colleagues are paid weekly.
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave.
- Unsocial Enhancements, dependent upon shift pattern worked (won’t be applicable for all).
- Access to Spire Healthcare pension.
- Access to Blue Light Card discounts.
- Smart spending discounts (in addition to Blue Light discounts) via ‘Spire for You’.
- Wellbeing Centre access via ‘Spire for You'.
- Free uniform.
- Free DBS.
- Full induction, including mandatory training updates.
- Opportunities for further training and progression into permanent posts.
- Knowledge, support, and guidance through your recruitment journey from Spire’s specialist Resourcing Team.
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.
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Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence.
- Doing the right thing.
- Caring is our passion.
- Keeping it simple.
- Delivering on our promises.
- Succeeding and celebrating together.
- Our people are our difference; it's their dedication, warmth, and pursuit of excellence that sets Spire Healthcare apart.
“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales, and Scotland. It provides diagnostics, inpatient, day case, and outpatient care, operates a network of private GPs, and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal, and dermatological services.”
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
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