YMCA Heart of England
Bank Reception & Conference Assistant
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YMCA Heart of England are looking for a Bank Reception & Conference Assistant to join our team on a zero hours contract. You will be based predominantly in Erdington, Birmingham. In return, you will receive a competitive salary of £12.71 per hour.
YMCA Heart of England is a Christian charity providing a range of life-changing services for the local community. With a turnover of over £4m, we house over 300 young people, most of whom previously were homeless, and support them to get their lives back on track. We also care for pre-school children in our nursery and run various social enterprises to create employment and generate income for our charitable work.
With over 100 Staff and volunteers working for us and thousands of people using our many premises every year, we are an organisation committed to delivering the best possible service to our customers in line with our Christian ethos and values.
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About The Reception & Conference Assistant Bank Role
This role will support the weekday and weekend running of reception and conference services at the Chris Bryant Centre. This role offers an opportunity to pick up hours during busy periods or to cover holidays. Ideal for someone who values a consistent schedule but enjoys flexibility or looking for a work placement opportunity to support an education program.
The reception will act as the main central reception point for all visitors to the YMCA Erdington site. A separate housing reception will remain accessible for residents only.
The role combines reception duties, facilities support, and administration. You’ll work closely with YMCA teams, external partners, and members of the public to provide a consistent and welcoming experience for all visitors across the site.
This is a varied and hands-on role. You’ll need to be organised, approachable and proactive in keeping the building running smoothly while delivering a helpful, friendly service to everyone who walks through the door.
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The closing date for receipt of applications is Thursday 20th August 2026 at 9:00am. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
YMCA Heart of England is an independent Christian charity, a registered provider of social housing, and affiliated to the national and international YMCA Movement.
As an organisation fully committed to the welfare of children and vulnerable adults, a thorough vetting process is carried out as part of the appointment process, including verification of any required qualifications, verification of identity, taking of references and a DBS check as appropriate.
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