Cygnet
Bank Receptionist
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Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
We are looking for a friendly and experienced Bank Receptionist to join our team at Cygnet Hospital Harrow.
About Cygnet Hospital Harrow
Cygnet Hospital Harrow provides a recovery focused service treating a wide range of mental health problems. We also offer specialist diagnostic, assessment and inpatient services for individuals with mental health needs and who also have a dual diagnosis of autism spectrum disorder.
Your Schedule
You will have the flexibility to pick up shifts from Monday – Sunday, working 7.5 hours a day (9am – 5pm).
Our current need is to cover Friday shifts, but you will be asked to cover other days when needed.
Your Role
You will be working in a fast-paced environment, so the ability to process information quickly in a calm and controlled manner at all times is essential.
Ideal Candidate
The ideal candidate must be adaptable and well-presented with a friendly disposition with excellent communication skills and have at least 1 year's experience working as a Receptionist in a healthcare setting with excellent communication & customer care skills. A working knowledge of Microsoft Office is essential.
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Your Day-to-Day
- Provide a professional, welcoming reception experience
- Greet visitors & notify the appropriate member of staff of their arrival
- Provide a high standard of organisational & administrative support
- Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
- Answer & transfer all incoming calls and take messages where appropriate
- Sort & distribute post, and assist with general office duties as required
- Keep the reception area clean & tidy
- Prepare reports & other written materials to a high standard
- Promote the safety & security of all site users and ensure all staff comply with security protocols
You Are
- An experienced receptionist with at least 1 or more years of experience working as a Receptionist
- Organised, naturally helpful, and good at multitasking
- Computer literate including Windows/Word/Excel/Outlook or equivalent
- Knowledgeable of telephone systems
- Polite, friendly & approachable with excellent communication skills
- GCSE Maths and English qualified, with a good level of numeracy and literacy
- Diligent & accurate, with an eye for detail and an understanding of confidentiality
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Why Cygnet?
- Salary – £13.40 per hour + 12.1% holiday pay
- Strong career progression opportunities
- Monthly reflective practice
- Flexible working
- Expert supervision & peer support
Additional Information
Please note, successful candidates will be required to undergo a standard or enhanced DBS check.
We reserve the right to close the vacancy prior to this date if a large number of applications are received.
What Next?
If you care about making a difference – we want to talk to you.
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