Thirteen Group
Bank Staff - Support Service Relief Worker

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Join us as a Support Service Relief Worker (Bank Staff) at Thirteen Group!
Role Overview
Thirteen Group is on the lookout for Support Service Relief Workers (Bank Staff) to join our Care and Support team across Tees Valley or Durham. Offering you flexibility in the days you work; our bank Support Service Relief Worker roles enable you to pick up shifts, that fit around your current working schedule and personal commitments. We aim to plan ahead for our shifts i.e. to cover annual leave, however, at times the notice for the shifts can be short notice to cover urgent requirements. You can choose your own shifts and the venues. This is not a personal care/healthcare role.
Thirteen Benefits
- Hourly Pay - £12.93 per hour
Key Responsibilities
- Our supported housing schemes provide services for a wide range of customers including homeless people, families, women living in a domestic abuse refuge and young parents.
- You’ll provide support in managing tenancies, managing money, and supporting with health and wellbeing.
- Lone working will be expected from time to time.
- You’ll contribute to support plans and risk assessments.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
About You
- Passionate about supporting people and making a difference to the lives of our customers.
- Experience working with customers from supporting in developing skills to live independently, to building and maintaining positive relationships.
- Previous experience in supporting clients and understanding the importance of safeguarding.
- Your confidence dealing with stressful situations and using your initiative will enable you to work effectively.
- You’ll be flexible and reliable.
- A full UK driving licence or access to a vehicle and ability to travel across the region as required is recommended due to our support services stretching across the boundaries of the North East but is not deemed essential as you can choose from the available shifts that suit you.
Why Thirteen Group?
- We’re more than just a housing association we’re a community builder.
- As the largest housing association in the North East and among the top 25 nationally, we manage over 34,000 properties.
- Join a team that’s local at heart but welcomes talent from everywhere.
- Be part of an organisation that values diversity and inclusivity.
- Be a part of a company that offers tailored support services, going beyond just housing solutions.


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Interested?
- We have schemes in Durham, Sunderland, Hartlepool and Middlesbrough. If your application is successful and you are invited to interview, we will provide you with a document regarding the schemes and what the role entails in more detail.
For more details, please refer to the attached documents.
If you’d like to talk more about the role please contact Samantha Hornsby for an informal discussion. Sam can be contacted on 07977 483015.
NO RECRUITMENT AGENCIES, please.
Are You Ready for a Rewarding Challenge?
Join us at Thirteen Group and be a part of our vision to improve lives every day. APPLY NOW and start your journey towards making a meaningful impact in our community
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