ILS Case Management
Bank Support Workers

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Location:
Basingstoke
Position
Carer/Support Worker/Client Recruitment
Remuneration
£14.33 - £17.64 dependent on shift.
Advertising End Date
Not Specified
About The Role
With regret, our clients do not offer sponsorship.
Location: New Alresford, Hampshire, SO24
Hours: Bank hours available. Typical shifts are: 8am-6pm and 6pm-8am of which 11pm-7am is a sleeping night shift.
Pay
- Pay Rate 1: £13.23 per hour, Monday to Friday days and Waking nights
- Pay Rate 2: £15.44 per hour, Weekend days
- Pay Rate 3: £17.64 per hour, Bank Holidays
- Pay Rate 4: £National Living Wage Weekday sleeping nights
- Pay Rate 5: £National Living Wage + £1 Weekend sleeping nights and away with client rate
- £31.20 on call per shift
- Pay Review Pending*
Benefits
- 5.6 weeks holiday (pro rata)
- Pension (subject to qualifying status)
- Free DBS check
- Free parking
- Induction
- Relevant training opportunities (including The Care Certificate)
- Regular clinical supervision/review meetings
- Ongoing support from a dedicated Case Manager and HR department
Driving
- Driver required: Essential
- Vehicle use: Will be using the wheelchair adapted vehicle, automatic
- Using own vehicle for work: Yes, on duty and to attend training due to rural location
Start Date: ASAP (subject to satisfactory employment checks)
Job Summary
Hi, I’m Tristan!
I was born in 2000 and live with complex physical, psychological, and communication needs due to an injury at birth. But that’s just one part of my story - I’m fun-loving, sociable, and I love getting outdoors, shopping, attending day services, and having a good laugh with my support team. Keeping things upbeat, engaging and active are really important to me. We have a dog, that likes to bark but is very friendly.
I live in an adapted annexe off of my parent's house, it is a rural area so being a car driver is essential. I use a wheelchair and am gastrostomy fed, so confidence in these areas is essential. I rely on my carers and parents for all of my daily needs.
Main Duties And Responsibilities
- Supporting young adults with neuro disabilities
- To provide safe, effective care and support to me in my home and out in the community
- To ensure that care given by the team is of high quality, safe and effective
- Calm, proactive and can bring a sense of fun to my day
- To follow a 24-hour posture management programme
- To manage my medication and feeding regime
- To ensure that my equipment/immediate home environment is kept tidy, organised, and in good order
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Safeguarding
This Role Requires
ILS is committed to safeguarding and promoting the welfare of our clients within the activities we undertake, and ILS expects all our clients’ employees and workers to share this commitment. The suitability of all prospective employees or workers will be assessed during the recruitment process in line with this commitment. This position will require:
- Proof of eligibility to work in the UK
- Satisfactory references, including from your most recent employer
- Enhanced DBS check (A conviction will not necessarily prevent employment)
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, gender reassignment, sex, sexual orientation, pregnancy and maternity, race, marriage and civil partnerships and religion and belief.
About You
It would be great to receive your application, if you have the following skills/behaviours:
Essential
- Experience/understanding of working with young people with neuro disability preferred.
- Good verbal & written communication skills and IT literate and the ability to keep adequate written records of care given.
- Good organisational skills who can adhere to standards and quality requirements
- Actively creates an inclusive environment respecting diversity.
- Can demonstrate commitment and passion for meeting Tristan’s needs.
- Can demonstrate empathy and understanding in an appropriate and professional manner.
- Understanding of the importance of feedback to qualified members of the team.
- Confident and comfortable working in Tristan’s own home and sensitive to his needs and wishes and those of his family.
- Able to demonstrate a good understanding of the importance of maintaining an excellent level of confidentiality and to respect Tristan and his family's need for privacy.
- Happy to learn new things in accordance with the Tristan’s programme– Training will be given.
- Aptitude and desire to work with young people with complex needs.
- Able to think creatively and to use initiative
- Patient and tolerant.
- Friendly, approachable with a proactive and encouraging approach.
- Water confident to assist with hydrotherapy.
- Punctual, patient, reliable and trustworthy
- Cheerful, caring and positive attitude.
- Basic understanding of the principles of rehabilitation.
- Proactive approach to developing an appropriate range of activities.
- Keep own record of hours worked.
- Willingness to work flexibly and cover shifts, sometimes at short notice.
- A full driving licence (endorsements to be disclosed) and able to drive your own car for work purposes and also the Tristan's adapted vehicle.
- YOU MUST BE ABLE TO DRIVE TO APPLY FOR THIS ROLE.
- Non-smoker - This post operates a non-smoking environment.


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Desirable
- Experience of and qualifications in caring for young people with severe disabilities.
- Experience of carrying out therapy programmes.
- Proficient in PEG feed and medication administration.
- Ability to work additional hours as required.
- Able to work flexible hours, sometimes at short notice.
- Previous experience of using specialist equipment along with IT equipment with disabled people.
- Basic knowledge of therapies, such as hydrotherapy.
- Previous experience of hoisting and use of specialist equipment with disabled people.
- Experience of carrying out physiotherapy and/or multi-sensory programmes.
About Us
ILS Case Management is the UK's leading independent nationwide Case Management company.
When a person’s life has been changed by injury, we address the practicalities. We work with children and adults who have had moderate or catastrophic, complex injuries. We assess individual needs and are able to provide a comprehensive Case Management and Rehabilitation Service designed to maximise independence. We are CQC registered and compliant with their standards.
Our Case Managers work closely with our Clients, and we carry out all the recruitment processes on behalf of our Clients; and will support you, from your initial telephone interview right through to arranging employer interviews, trial shifts and placement.
If you are successfully recruited, you will be employed directly by our client or their Deputy appointed by the Court of Protection. However, ILS will manage your day to day employment, providing you with the support you need to carry out your role. Working as a Carer or Support Worker for an ILS client means that you will have a dedicated Case Manager to oversee your client's care needs.
For more detailed information about working as a carer or support worker for ILS, please visit: https://www.indliv.co.uk/careers/work-as-a-carer-support-worker
Our Company Values
- We are Supportive. It matters to us that our clients and staff know that we care.
- We have Integrity. We can be trusted to work in a professional, honest and transparent way.
- We are Client Centred. We put our client's aspirations at the centre of everything we do.
- We are Quality Focussed. We set high standards and aim to exceed them.
- We Are Positive. We Find Solutions And Empower Others.
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