Spire Healthcare
Bank Ward Administrator
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Bank Ward Administrator | Elland | Flexible working hours
Spire Elland Hospital is currently looking for an experienced Administrator to join their ward team on a bank/occasional basis.
Contract type: Bank/Zero hours
As Ward Administrator, you will be responsible for providing administrative support to ensure the smooth running of the ward for patients, visitors and staff.
Duties and responsibilities (not limited)
- To greet and provide a customer focused, professional and effective service that exceeds expectations to all Patients, Consultants, and Visitors to the hospital.
- To deal with all telephone enquiries in an efficient and courteous manner.
- To inform insurance companies if extended length of stay is required.
- To keep insurance companies informed of emergency admissions.
- To be aware of discharge dates and times and ensure that the relevant departments, i.e. Reception and Catering are informed when patient is leaving.
- Appointments given on discharge for treatment room and follow up.
- To liaise with Ward Staff regarding ordering.
- Ensure that patient notes are up to date and in correct order and are taken to the appropriate place when a patient episode is complete. Ensure that all filing of results and other information is accurately filed in the patient’s notes.
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Who we're looking for
- Previous relevant experience in an administrative support role
- Customer facing role
- Computer literate
- Adept at handling various calls on a daily basis
- Excellent verbal and written communication skills
- Passion for customers
- Working collaboratively
- Have a systematic and organised approach to work
- Maintain complete confidentiality, discretion and loyalty at all times
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- Bank colleagues are paid weekly
- We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
- Save an average of £50 per month with our free onsite car park
- Access to Spire Healthcare pension
- Access to Blue Light Card
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
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We commit to our employees well-being through work life balance, on-going development, support and reward.
Our Values
- We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 38 hospitals and over 50 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.
For us, it's more than just treating patients; it's about looking after people.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
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