Bedfordshire Hospitals NHS Foundation Trust
Bank Ward Housekeeper
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About the Role
As a Ward Housekeeper, you will play a vital part in creating a positive and comfortable experience for patients during their stay. Working at the heart of the ward environment, you will provide an individualised, high‑quality food and beverage service that supports each patient’s nutritional needs.
You will work closely with the ward dietitian to ensure meals are appropriately fortified and tailored to clinical requirements, helping patients receive the nourishment they need for recovery. Your attention to detail, compassion, and commitment to excellent service will make you an essential member of the ward team.
This role offers the opportunity to make a meaningful difference every day, supporting patient wellbeing through thoughtful, personalised care and a consistently high standard of service.
- Explain the menu system to new patients
- Liaise on a daily basis with the patients’ and family members regarding meal preferences and appetites, taking into account any cultural and religious choices
- To encourage and assist patients to order food, where necessary taking into account special dietary needs and medical requirements
- To ensure in conjunction with the nursing staff that discharged and newly admitted patient’s meal requirements are actioned
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About the Organisation
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Our Values
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
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Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required.
Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
Contact Information
For further details / informal visits contact:
Name: Steven Cowley
Job title: Catering Manager
Email address: steven.cowley@bedfordhospital.nhs.uk
Telephone number: 01234 355122
Sandra Smith
Catering Office Manager
Phone: 01234792152
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