People First Banking
Banking Job - Mandarin Speaking Associate Customer Service – London - iw

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Mandarin speaking Job-Senior HR-rj
£Competitive
Permanent
Central London
Ref: 23047
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Your New Job Title: Mandarin speaking Senior HR
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The Skills You'll Need:
- Human Resources Management degree
- HR operations experience
- banking/financial institutions background
- CIPD qualification
- culturally diverse environment
- MS Office
- SMFs knowledge
- strong Employee law knowledge
Your New Salary: Competitive
Mostly Office based with some flexibility
Permanent
Working hours: Full-time
To be successful in this role our client has said it is essential that candidates:
- are fluent in both Mandarin and English
- have solid HR experience in Banking or Finance industry
- have experience in employee relations and/or employment law
If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.
Pivotal new appointment in a well-known Banking Group’s London Team for an experienced HR. The company are a diversified Banking organisation with a solid presence in Asia-Pacific Region and credible track record of success. The Bank is now emerging into the UK and European market with a clear and concise business plan and strategy for growth, starting with its core business in wholesale banking.
What You'll Be Doing
- To implement and maintain the policies and procedures that reflect best practice and that are compliant with employment legislation and regulatory requirements
- To deliver support to the Head of Administration and HR and key stakeholders to ensure their understanding of the Bank’s policies and procedures.
- To assist the Head of Administration and HR on recruitment and candidate selection activities to ensure that the Bank is able to attract and appoint candidates of an appropriate calibre through comprehensive assignment briefs to agencies, communication with candidates during recruitment and at offer stage
- To ensure the development and maintenance of an induction programme that will ensure new hires receive the information they require to quickly integrate into the Bank and be aware of their responsibilities.
- To develop and implement initiatives to promote the engagement of employees in order to achieve high level business performance including development of the Bank’s corporate culture, performance management and communications, and to manage conflict, discipline and grievance resolution
- To develop an annual learning and development plan and work with business areas to identify the learning and development activities required to meet business and personal objectives
- To assist the Head of Administration and HR to manage remuneration and benefits to ensure that the Bank is able to attract and retain its employees
- To manage relationship with benefits suppliers
- To manage employee relationships
- To ensure the efficient delivery of the monthly payroll process and are compliant with legislation and HMRC regulations.
- To provide Provision of an efficient service for centralized internal administration matters and co-ordination of external relations
- To manage relationships with the Bank’s appointed facilities management provider to make sure that agreed standards of performance are met
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
See breakdownIt searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Skills You'll Need To Succeed
- Experience of developing and delivering people strategies, especially in a multicultural environment.
- You will possess a sound grasp of employment law and demonstrate a rigorous approach to people management, covering all aspects of recruitment and selection, performance management, learning and development, reward, employee engagement and payroll management.
- A degree of Human Resources Management or equivalent
- Extensive HR experience preferably in banking or financial institutions
- Holding a CIPD qualification or qualified by experience
- Ability to work in a culturally diverse environment
- Knowledge of SMFs and relevant training preferred
- Strong Employment law knowledge or experience of Employee relationship management
Please follow us on Linkedin: https://www.linkedin.com/company/people-first-team-china
We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.
People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.
People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.


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