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Banking Job - Mandarin Speaking Associate Customer Service – London - iw

Tottenham
Posted about 18 hours ago
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Banking Job - Mandarin speaking Risk Control Officer - London - M

£Competitive
Contract - Hybrid
Central London
Ref: 23162

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Your New Job Title

Mandarin speaking Risk Control Officer - Banking (1-year FTC), London

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Job Title

Mandarin speaking Risk Control Officer - Banking (1-year FTC)

The Skills You'll Need

  • Mandarin and English fluent.
  • Solid experience on ERM/ Operational risk management of European wide Commercial Bank

Your New Salary

Competitive Depending on experience

Hybrid

4 days in the office, 1 day at home

Start

ASAP

Reports to

Head of Department

To be successful in this role our client has said it is essential that candidates:

  • are fluent in both Mandarin and English
  • have solid experience on ERM/Operational risk management within banking

If that means this job isn’t a match for you please view our other vacancies for one that may be a better fit.

Mandarin speaking Risk Control Officer - What You'll be Doing Each Day

  • Follow work plan to support the management of Enterprise Risk operations and reports.
  • Assist Deputy Head / Head of department to lead HO ERM assessment and report.
  • ORM Policies and Standards: Develop and maintain effective operational risk management policies and standards.
  • OR Incident Management: Maintain the operational risk incident management and reporting framework, including operational risk root cause investigation, identification, assessment and countermeasures, and promotion of the risk-acceptance process.
  • Risk Acceptance Process: Assist departments to identify and manage operational risk in their respective activities, escalating to Senior Management for risk-acceptance when required.
  • Control Libraries: Establish and maintain centralised Control Libraries to ensure consistency in control descriptions and testing standards across the Bank.
  • Process Mapping: Support the 1LoD in developing detailed process maps aligned with RCSAs to identify "single points of failure" and critical control points.
  • Enhanced RCSA Rollout: Plan and facilitate RCSA workshops with 1LoD Departments to ensure development of risk profile, assessing all relevant risks, documenting and assessing controls including design and operating effectiveness, and where required document and agree appropriate action plans.
  • 1LoD Risk Profiles: Support the development of comprehensive risk profiles for 1LoD teams, integrating RCSA results, loss data, and audit findings.
  • Action Tracking: Rigorously challenge RCSA results and ensure all identified control gaps are closed via the formal tracking of management actions.
  • KRI Development: Partner with the business to develop Key Risk Indicators (KRIs) that provide early warning signals of risk appetite breaches.
  • Committee Support: Improve risk governance by supporting the running of the Risk and Compliance Committee (RCC), including support with collation high-quality paper production.
  • Taxonomy Management: Maintain the Bank’s ORM Taxonomy, ensuring risk events, causes, and impacts are clearly defined and consistently applied including 1st and 2nd line accountability for all risk types.

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Mandarin speaking Risk Control Officer - The Skills You'll Need to Succeed

  • Good knowledge of and working experience in operational risk management and enterprise risk management (ERM) (at least 3 years’ experience, with FRM/CFA certificate is preferable), including the ability to demonstrate and articulate risk skills and methodologies.
  • Awareness of industry trends and best practices in risk management (particularly operational risk management but with a broad understanding of other ERM categories).
  • Good understanding and implementation experience of the three lines of defense operating model
  • Strong written and verbal communication skills in both English & Chinese language.
  • Experience in preparing reports for executive-level committees (RCC/Board)
  • Sound understanding of relevant regulatory requirements from PRA/FCA on risk and control management. Especially in relation to Operational Resilience and Third Party Risk Management
  • Ability to deliver accurate and comprehensive risk reports, and to propose constructive, forward-looking and proportionate solutions and suggestions.

Job status

1-year fixed-term contract

Start date

ASAP

Working hours

9am to 5pm

Please follow us on Linkedin: https://www.linkedin.com/company/people-first-team-china

We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.

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Skills

Mandarin Fluency
English Fluency
Enterprise Risk Management
Operational Risk Management
RCSA
Risk Governance
Incident Management
Process Mapping
KRI Development
Regulatory Compliance
Three Lines of Defense
Report Writing

Location

Tottenham, England, United Kingdom

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