AccorHotel
Bar and Restourant attendant
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Company Description
Novotel Nottingham Derby is a 4-star hotel located in Long Eaton, between Nottingham and Derby. Also, just off junction 25 of the M1. Offering newly refurbished rooms with king-sized beds as standard also family rooms available, our features which we have a lovely restaurant and a lobby bar.
Job Description
What we are looking for here at Novotel Nottingham is someone who is enthusiastic to fulfill our guest needs. Someone reliable and outgoing so that tasks are complete, ensuring all guests have a memorable experience. Your role will come with various responsibilities which will make your department run smoothly.
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Responsibilities
- Welcoming guests with a warm greeting.
- Taking beverage and food orders correctly ensuring all customers' preferences are met.
- Upselling items and promoting our loyalty scheme.
- Maintaining a clean and tidy area in your section.
- Helping other team members in different departments when needed.
- Handling guest inquiries and resolving any issues professionally.
Qualifications
Skills
- Customer service
- Food Hygiene and safety
- Handling cash transactions
- Communication
- Time Management
- Problem Solving
- Active Listening
- Multitasking
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Additional Information
The Person: Successful candidates for the position of Front of House Multi-Skilled Receptionist will be able to work as a team but also work by themselves, communicate with their team but also other team members around the hotel. Handling situations in a polite and professional manner to suit guests' needs.
Job-Category: Food & Beverage
Job Type: Temporary
Job Schedule: Part-Time
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