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Bar and Waiting Apprenticeship
Location: Miller and Carter - Chelmsford
Address: Barnes Mill Road (CM2 6NL)
Closing Date: Thursday 12 November 2026
Posted on: 15 October 2026
Summary
Join us at Miller and Carter, the home of the Steak Geeks. We take the bull by the horns. Picture perfect steaks, butchered, aged and cooked to perfection. We add a special touch to every occasion. If you fancy yourself as a steak geek, we want to hear from you. A great opportunity to develop your skills and experience to gain a qualification.
Wage: £16,926 a year
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Responsibilities:
- Offer a warm welcome and farewell to guests, while effectively communicating the service cycle, our products and any special offers or events
- Provide personalised recommendations that cater to the specific needs and preference of each guest
- Value regular guests by remembering their preferences and engaging in meaningful conversations
- Check all guests are enjoying their meal and discussing the guest experience survey
- Provide a fast and efficient service and ensure any guest queries and complaints are handled promptly and professionally
- Have open communication with the entire team to ensure the delivery of outstanding service, promoting a supportive atmosphere where you assist other team members whenever possible
- Participate and contribute to team meetings, offering your valuable insights
- Maintain cleanliness and tidiness of the front of house, outdoor and toilet areas
- Participate in all in-house training, e-learning and the completion of assigned learning modules
- Always adhere to brand standards, licensing laws and all company policies and procedures
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Training
Training Provider: LIFETIME TRAINING GROUP LIMITED
Training Course: Food and beverage team member (level 2)
What you'll learn:
- Serve food and beverages to individual business standards
- Identify opportunities and apply techniques to increase sales and improve customer experience
- Tailor communication techniques to meet customer needs and build rapport
- Maintain a safe, hygienic, and secure working environment
- Comply with health and safety legislation, regulations, guidelines, and procedures
- Follow food safety and allergen legislation and procedures applicable to own role
- Use technology and equipment in line with business policy to meet customer needs
- Handle transactions and payments securely
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor
- Use professional methods of communication that are tailored to different situations, and individual and team needs
- Manages own time and workload, prioritising tasks
- Maintain and rotate stock according to life cycle and business processes
- Ensure equipment and technology faults and maintenance issues are reported promptly
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures
- Keep up to date with changes to products and processes
- Uses feedback to improve own performance
- Reduces the waste of resources, taking sustainability into account, in line with business expectations
- Follows and supports equity, diversity and inclusion legislation and principles
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant
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Requirements
Skills:
- Team Working
- Organisation
Other Requirements:
- The closing date is just a guide, if a suitable candidate is found before the closing date then the vacancy may close early.
About this employer
You already know Mitchells & Butlers, even if you don't realise it! That's because we run many of the UK's most famous restaurant and pub brands, including: All Bar One, Sizzling Pubs, Vintage Inns, Harvester, Ember Inns, Toby Carvery, Crown Carveries, Castle, Nicholson's, Premium Country Dining Group, O'Neill's, Alex, Village Pub & Kitchen, Miller & Carter, Browns, Innkeeper's Lodge, Orchid Pubs and The Oak Tree.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Ongoing support and development.
Ask a question
Contact for this apprenticeship:
LIFETIME TRAINING GROUP LIMITED
Email: recruitment@lifetimetraining.co.uk
Phone: 0117 301 7160
Reference Code: VAC2000059437
Apply now
Closes in 27 days (Thursday 12 November 2026)
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