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Be Part of Bristol's First Luxury Five Star Lifestyle Hotel
Hotel Gotham first turned heads in Manchester, earning the title of "Europe's sexiest hotel". Following a show-stopping opening in Newcastle, the curtain now rises on the next act of the Gotham story - and this time, Bristol takes centre stage.
The iconic Grade II listed Guildhall is being thoughtfully transformed into Bristol's first luxury five star lifestyle hotel. Rich in history and architectural grandeur, expect breathtaking Gothic windows, magnificent stained glass and original period features around every corner. It's a setting worthy of Gotham.
Hotel Gotham is more than just a hotel – it’s a way of life. A vibe. A 5-star, theatrical, vibrant, stylish, dramatic experience – for guests and colleagues.
As Our Bar Manager
As our Bar Manager, you'll play a pivotal role as a member of the senior management team during the pre-opening phase of our breathtaking hotel. This is a unique opportunity to build and lead an exceptional beverage operation from the very beginning, creating a destination bar experience that perfectly complements the distinctive Gotham brand.
Responsible for our stylish cocktail lounge, beverage service throughout our signature restaurant and supporting the delivery of events, you'll recruit and develop a passionate bar team while establishing the service standards, beverage specs and operational procedures that define our five-star offering. From curating innovative cocktail menus and exceptional wine experiences to delivering flawless service and unforgettable guest moments, you'll ensure every drink reflects the quality, creativity and theatre expected of Hotel Gotham.
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Your Key Responsibilities Will Include
- Assure an exceptional level of product, service and menu knowledge for the hotel venue through menu development, staff training and team culture
- Create, prepare and deliver all types of drinks menus for all bar and restaurant areas, possessing comprehensive knowledge of wine, cocktails, and beverage menus, along with an understanding of suitable food pairings.
- Ensure the team are consistently achieving high standards of cleanliness and brand service are achieved in all areas
- Ensure the completion and efficiency of all standard checklists and that they are utilised
- Set and maintain all standard policies and procedures for the beverage team
- Be fully competent with the licensing laws and regulations for alcohol sale, and promote this within the beverage team
- Encompass and deliver the correct service in all areas of the venue, ensuring the five-star service and expectation is always maintained, taking responsibility for the quality of all elements – promoting this across the bar department
- Ensure all documentation, i.e. checks/bills are completed as necessary and carried out as per the Hotel and Company Standards
- Strive and anticipate the customer needs whenever possible and always reaching to these to enhance customer satisfaction
- Recruit, train and develop the bar team
- Proactively review and identify ways to improve customer satisfaction, procedures and policies within the venue in their own department and throughout the venue offerings
- Be aware of the Licensing Laws in England, Scotland and Wales (where applicable)
- Able and coherent in who to direct guests to if unable to answer queries
- Comprehend all procedures and regulations regarding food safety and allergens, always ensuring strict compliance with the standards and expectations
- Fully consistent with the presentation, delivery and service of all drinks within the venue.
- Engage with guests to promote, upsell but most importantly enhance their journey and experience
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Why Join Hotel Gotham Bristol?
- Be part of the opening team at Bristol's first luxury five-star lifestyle hotel.
- Work in one of the city's most iconic historic buildings.
- Join a passionate, supportive and ambitious founding cast.
- Opportunities for training, career development and progression.
- Staff discounts
- Inclusion in service charge additional to salary
- Calendar of Team Social Events
- Unique monthly code for discounted stays at a number of Bespoke Hotels
- Discounted Gym Membership
- Years Service Recognition
- Uniform
- Employee of the Month
We're looking for passionate hospitality professionals ready to take centre stage and help bring the Gotham experience to life from day one. If you have exceptional communication skills, outstanding attention to detail and thrive as part of a high-performing team, we'd love to hear from you.
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