ETM Group London
Bar Manager
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Westwood is a vibrant bar and restaurant located within Westfield White City shopping centre, offering a dynamic, sport-led environment, lively atmosphere, and a strong focus on exceptional service. Featuring an outdoor terrace and a strong calendar of live sporting events, Westwood caters to everything from casual visits to large group occasions, creating an engaging and social guest experience.
As part of Sport London within ETM Group, Westwood sits within a portfolio recognised for operational excellence, people development, and some of London's most distinctive hospitality venues.
Role Overview
At ETM Group, being a Bar Manager within ETM Sport London is a dynamic leadership role at the heart of high-energy hospitality. You're not just running a bar, you're driving the atmosphere, leading a high-performing team, and delivering fast, high-quality drinks service that enhances the live sports experience.
Across our ETM Sport London venues, our Bar Managers play a vital role in creating vibrant, high-volume environments, particularly during major sporting events. Whether managing busy matchdays, coordinating large teams, or ensuring speed and consistency behind the bar, you are key to delivering memorable guest experiences at pace.
Working closely with your General Manager and senior leadership team, you will take ownership of the bar operation, including team management, stock control, and commercial performance. This is a hands-on role where you will lead from the front, maintain energy and standards during peak trading, and ensure the bar operates efficiently at all times.
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If you thrive in fast-paced environments, enjoy leading large teams, and are passionate about delivering great service during high-profile sporting moments, this is an opportunity to grow within one of London's leading hospitality groups.
Company Benefits
- Competitive industry pay (based on salary & Tronc)
- Guaranteed 48 hours per week contract
- 50% discount for you and up to 5 friends at any of our venues
- 5.6 weeks paid annual leave
- Pension
- Quarterly Incentive Scheme
- Generous employee referral scheme
- Discounted shopping at many high street stores
- Cycle to work scheme
- Access to Stream for better money management
- Access to the award-winning Hospitality Action Charity, offering an Employee Assistance Program
- Group-wide Learning and Development opportunities
- Complementary hot drinks in your venue
- Complementary meal on shift
- Your birthday lunch is on us
The Ideal Candidate Will Present
- Proven Experience: You have experience as a Bar Manager or in a senior bar leadership role within a high-volume, fast-paced environment.
- Leadership Skills: You are a confident and energetic leader, experienced in managing and motivating large teams.
- Operational Excellence: You understand how to run a high-volume bar efficiently, maintaining speed, quality, and organisation.
- Guest-centred Approach: You are focused on delivering a great guest experience, even during peak and high-pressure service.
- Commercial Awareness: You have a strong understanding of stock control, GP management, and driving bar performance.
- Resilience & Energy: You thrive in busy, high-energy environments and can lead effectively during major sporting events.
- Product Knowledge: You have a solid understanding of beers, spirits, and high-volume cocktail service.
- Hands-On Leadership: You lead from the floor, supporting your team and ensuring service runs smoothly at all times.
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About Us
ETM Group is a leading London hospitality business, home to a collection of premium restaurants, bars, and iconic sports venues. Through our portfolio of standout London venues across ETM Collection and ETM Sport London, we deliver exceptional food, drink, entertainment, and guest experiences across the capital.
From elevated rooftop dining to high-energy match-day occasions, our venues are united by a commitment to quality, innovation, and memorable hospitality. At the heart of our success are our people, guided by our EPIC values: Excellence, Passion, Integrity, and Challenge.
ETM Group are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.
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