Bar & Restaurant Team Member

Company Description

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Benefits

• Free parking
• Uniform
• Meals whilst on duty over 6 hours
• Two bonus breaks each year following the successful passing of a 6-month probation period

Job Description

As a General Assistant Multi Task Team Member you will provide excellent counter and table service [when applicable] to the hotel’s guests and have complete knowledge of all food and beverage items offered on the menu.

Job Responsibilities

• Provide excellent counter and table service [when applicable] to the hotel’s guests and have complete knowledge of all food and beverage items offered on the menu.
• Maintain close daily communication with the kitchen with regards to orders and special promotions.
• Ensure that designated bar is set up and fully stocked to the required standard [when applicable].
• Maintain the highest standard of food and general hygiene, ensuring that all aspects of Health and Safety are complied with.
• Ensure that till operation procedures are followed and that all security procedures are carried out.
• Ensure that customers receive a courteous, friendly and efficient service at all times.
• Familiarise yourself with clients who use the Hotel frequently and assist the Hotel in attracting more customers.
• Ensure that you assist the management in carrying out the Departmental cleaning program.
• Report any problems that have arisen during the shift to the Hotel General Manager or Senior Person on duty.
• Ensure that you are dressed according to Hotel and Company Standard.
• Comply with the Hotel’s Customer Care Principles.
• Familiarise yourself with clients who use the Hotel frequently and assist the Hotel in attracting more of the same.
• Assist the Reception team by attending to all operations related to the Front Desk and report any problems that have arisen during the shift.
• Undertake any other reasonable requests as made by the management.
• Attend company training as required.