Wiper and True
Bar Supervisor/ Senior Keyholder
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Bar Supervisor/Senior Key Holder
The Bar Supervisor/Senior Key Holder position requires you to work operationally in our venues in an elevated leadership role.
Reporting to our General Manager, your focus is geared towards assisting in the operational running of the venue alongside the rest of the management team. You will play a crucial part in driving and inspiring the team on shift to hit the shift revenue target while consistently displaying exceptional customer service.
Your hours and days of work will vary, including evenings and weekends, but we will endeavour to accommodate a working pattern that fits with your needs in line with those of the rest of the team.
The Job
The role is primarily supporting the General Manager, Assistant Managers, and taproom team in opening and closing the venue, as well as running shifts in the absence of the senior managers mentioned above.
Your role requires you to offer greater direction to the rest of the taproom team, which in turn means your responsibilities are heightened. You are expected to lead the team and to run shifts on your own when line managers are absent.
We expect you to display confidence and excellent communication skills within the existing management team.
This is a great opportunity to develop your leadership skills and progress through the department.
Key Responsibilities
- Work closely with the Venues Management team and existing bar team to ensure a successful and smooth weekly service, in which revenue targets are achieved.
- Open and close the venue to the highest standard.
- In doing so, you will follow all Health & Safety procedures and Company Policies.
- Write End Of Night (EON) reports detailing key information on the shift, and send them to all relevant stakeholders.
- Ensure procedures and Standing Operating Procedures (SOPs) are followed by all team members.
- Be open to taking on extra responsibilities, such as line cleaning, cellar deep clean, and stock takes and ordering, as and when required.
- To go the extra mile, leading by example to the rest of the team that displays the characteristics and qualities that makes you ideal for the role.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills & Experience Requirements
- Exceptional organisational and time management skills.
- Excellent communication skills, both with internal team members and customers.
- Ability to deliver exceptional customer service.
- Previous experience of the internal workings of a high volume bar and the responsibilities associated with it.
- Previous experience of being compliant with your employer’s policies and Health & Safety procedures.
- An ability to multi-task and problem solve.
- An ability to work independently, but also to know when it’s time to call in support on a task/decision.
- Excellent interpersonal skills and an ability to clearly communicate the brand’s key values and proposition.
- Passion for food, beverage, and genuine hospitality.
Why come and work for us?
Wiper and True is a brewery dedicated to making Beautiful Beer and providing an extraordinary place to work and visit. Our employees enjoy a work culture that promotes trust, inclusivity, teamwork, and a continuous drive to improve and support each other.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Wiper and True is a registered Living Wage Employer, and our benefits include cycle-to-work and tech schemes, beer and merchandise allowance, family and friends discounts on products and at our taproom, and opportunities for continuous professional development. Flexible working and job-shares will be considered.
We are an equal opportunities employer. We welcome applicants from all backgrounds and communities.
Location
Wiper and True, Arnolfini Café Bar, 16 Narrow Quay, Bristol BS1 4QA
Salary
£14.30 per hour
Hours
Minimum of 24 hours per week, potential for more during busy periods. The venue is open 7 days a week, so the rota is over this period and includes evenings and weekend work.
How to apply
Please click on the apply here link and follow the instructions on our vacancies page, where you will be able to upload your CV and answer a couple of questions.
We are happy to make any reasonable accommodations to the application process to ensure any barriers are removed and the process is supportive. If you require any adjustments or support, please get in touch directly via the messaging options on the connect page, or via email to people@wiperandtrue.com.
By submitting your application to Wiper and True, you are agreeing that you have read and understood Wiper and True’s Privacy Notice for Job Applicants, which can be found here: http://www.wiperandtrue.com/applicant-privacy
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London