Grind
Bar Supervisor - Up to £15ph
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Grind is a coffee company that was born in London, and now lives in Manchester! Since opening Shoreditch Grind in 2011, we've expanded across the city with cafés, coffee shops, trucks, and a state-of-the-art coffee roastery. Now, we’ve opened our first location outside of London, in the centre of Manchester.
Coffee is at the forefront of what we do and who we are. We are coffee specialists and have always aspired to deliver the best quality, service, and consistency of product at all our Grind locations. Each of our cafés has an incredible team serving speciality coffee, mixing cocktails, and cooking amazing food—all to the beat of a great playlist. Now, we’re looking to build another all-star team for our very first café-restaurant in the heart of Manchester, in St Michael’s Square.
Every team at every location is involved in our mission to use coffee as a force for good. Whether it’s through sourcing avocado peel straws and recycled material containers on site, creating the UK’s first home-compostable coffee pods, or using 100% plastic-free packaging, we want to be the world’s most sustainable coffee company. We set up our own charity, the Better Coffee Foundation®, to undo the damage caused by the global coffee industry by recovering ocean-bound plastic with every coffee pod, iced coffee can, and cup of coffee we sell.
We are looking for an enthusiastic Bar Supervisor who enjoys making classical drinks with contemporary twists. Evenings at Grind offer a variety of classics, coffee cocktails and guest cocktails. We’re all about creating a buzzing atmosphere by turning up the tunes, dimming the lights and serving the best espresso martini in London!
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We are looking for energetic night owls to join the Grind Crew and as a Bar Supervisor of course we expect the usual stuff on a day to day basis; great service, standardisation and some quality shaking. To be eligible for this role, you will need to demonstrate confidence in supporting a small team in a very busy and high-volume hospitality environment. You must drive sales through supporting the team, and delivering speedy service with passion on the bar! We expect some previous experience working in a bar environment, and a 'work with the team' approach/attitude at all times.
- Support the management team in the running of a high volume & fast-paced bar
- Possess full understanding of Grind Steps of Service
- Deliver exemplary service in line with our procedures
- Help to deliver bar training & developing programs to all bar staff
- Motivate all staff and project a positive attitude at all times.
- To undertake regular team meetings and participate in necessary Management meetings.
- To abide by the house rules at all times
- Displays a smart and professional appearance, representing the company in a positive manner
You’ll have:
- Possess excellent communication skills to enable effective dialogue with colleagues and customers
- Ability to work well under pressure and use initiative
- Ability to problem solve and escalate complaints accordingly
- Dedicated team-player, who strives for excellence and leads by example
- Strong time-management and prioritisation skills
Grind is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, colour, national origin, religion, gender, gender identity or expression, sexual orientation, marital status, age, veteran status, or disability status.
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Benefits and Perks
- NEST Pension: We offer a pension scheme to help you plan for your future.
- Stream: Take control of your finances with on-demand access to your earned wages, financial coaching, and more.
- Financial support: access to interest-free, short-term loans when you need them most
- Referral Bonus: Earn up to £300 in tiered bonuses for referring great talent to our team
- Discounts online: Up to 40% off our retail line online.
- SpectrumLife: Access our confidential Employee Assistance Program (EAP) for personal and professional support.
- Crew Card: Enjoy 50% off all food and drinks, plus two free coffees a day at Grind locations.
- Friends & Family Discount: Share the love with discounts for your friends and family on our website and at our sites.
- Meals on Duty: Enjoy one staff meal on shifts over 4 hours, and two staff meals on shifts over 12 hours
- Social Events: Join us for team social events to connect and have fun.
- Enhanced Maternity and Paternity: Enjoy enhanced maternity and paternity benefits once eligible.
- Wellbeing Allowance: Up to £75 annually to spend on your wellbeing.
- Birthday Treat: £20 birthday gift
Grind run a tronc scheme, which is managed by an independent tronc master. Tronc payments are variable and not guaranteed, this number is likely to fluctuate depending on site performance and individual eligibility.
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