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Emberwood Bartender
Salary: £13.22 per hour + Tronc (Approx 3-4k per annum based on 40 hours a week)
Full Time: 40 hours – Evenings and Weekends
Who Are We?
At Emberwood, we are focused on changing the landscape of service and guest interaction. We have a professional, yet conversational style of service, where we learn about our guests' needs, and adapt accordingly. We are dedicated to surpassing expectations, using experiences such as our Pudding Trolley, Martini Trolley and our Kitchen Counter among others, to add layers to an exquisite service. At Emberwood, within our first few months of opening, we have already established ourselves as a leading restaurant in Bath, having been awarded a space in the illustrious Michelin Guide. Now we have set our sights to find the best and most passionate people within the hospitality sector to be able to consistently deliver the best possible experience in Bath.
What Do We Offer?
As well as a competitive salary and a monthly service charge contribution, Emberwood offers the following:
- Free Hotel Breaks - From the first day of service, you can benefit from two free breaks of one/two days in any Sutton Hotel Collection hotel, in a 12-month period.
- Leisure Passes - We encourage you to enjoy your time off work and will contribute £150 towards a membership at a leisure centre or with associations such as the National Trust.
- Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)
- Institute of Hospitality - We will pay for your membership, creating avenues for learning, coaching and mentoring.
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- Health Assured - A confidential service offering CBT therapy, up-to-date information, support and advice on a broad range of subjects.
- Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, bespoke uniforms where appropriate, and a cycle to work scheme.
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Who Are We Looking For?
An Emberwood bartender will be passionate about all drinks, as well as warm hospitality with an attentiveness towards guests. They should also have good knowledge of service and food, to be a rounded individual so as to provide an exquisite experience for the guest. They should be able to work well within a team, supporting the bar team in being able to effectively deliver consistent and delicious drinks, and willing to support in extra duties within and outside their remit all in the aim to exceed expectations and provide support to fellow team members.
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They should have at least 1 year of full-time experience in a comparable position and environment. It is essential they are passionate and knowledgeable about bars and cocktails and willing to share their ability to be a part of a thriving dynamic team, which will deliver the highest bar experience through confident service.
What Are The Key Responsibilities?
- Guest Interaction and Repeat Business built on trust and experiences.
- Service Standards of the highest quality in relation to our offering.
- Delivering the bar programme to the highest standard with consistency, reinforce the bar's brand and drinks offering through great knowledge.
- Support the Bar team with the maintaining presentation and service standards.
- Working with all teams within the Hotel, to ensure all staff and guests receive warmth and generosity.
- Assist the bar manager and head bartender in the good management of stock and health and safety standards.
- Bring character and personality in the performance of service on the bar.
- Engage with guests and host the bar floor and lounge delivering fantastic bar service offering personalised and creative suggestions to guests.
- Responsible for the safe delivery of food and drink, the correct conduct in relation to allergies and dietary requirements.
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