Greene King
Bar & Waiting Staff
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Company Description
Join us at Chef & Brewer, a collection of unique country-style pubs set in beautiful locations across the country which are welcome escapes for our customers, that feel like a home away from home. Our relaxed pubs with beautifully decorated interiors, seriously good pub food and expertly chosen drinks ranges are the perfect places for our customers to enjoy any occasion.
Job Description
Job Summary
We are looking for an energetic, versatile, and customer-focused Front of House Team Member to join our team for weekend shifts. In this role, you will be the face of our venue, seamlessly pivoting between waiting tables, running food, and working behind the bar depending on the flow of service. The ideal candidate thrives in a fast-paced environment, loves interacting with guests, and works well as part of a collaborative team.
Core Responsibilities
Waiting Tables & Guest Relations
- Greet and seat guests promptly with a warm and welcoming attitude.
- Present menus, confidently explain daily specials, and offer recommendations based on dietary restrictions or allergies.
- Take accurate food and drink orders utilizing our electronic Point of Sale (POS) system.
- Process bills and handle guest payments efficiently, managing cash and card transactions securely.
- Keep tables cleared (pre-bussed) and wiped down, ensuring a fast turnaround for arriving guests.
Food Running & Quality Assurance
- Coordinate closely with the kitchen to ensure food orders are delivered to the correct tables promptly.
- Inspect dishes at the pass for correct presentation, cleanliness, and accuracy before serving.
- Work with waiting staff to ensure guests have all necessary condiments, cutlery, and side dishes.
Bar Tending & Beverage Service
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- Prepare and serve a variety of drinks, including beers, wines, spirits, and soft drinks, following specified measurements and recipes.
- Keep the bar clean, stocked, and organized throughout the shift.
- Monitor guest intoxication levels and strictly verify IDs to comply with minimum age requirements for alcohol consumption.
Requirements & Qualifications
- Previous hospitality experience (as a waiter/waitress, bartender, or food runner) is preferred, but a great attitude and willingness to learn are highly valued.
- Excellent customer service skills with a natural ability to connect with people.
- Strong multitasking and communication skills to handle a busy weekend rush effectively.
- High physical stamina; ability to remain on your feet and moving for long stretches of time.
- Reliable availability for weekend shifts, including Friday nights, Saturdays, and Sundays.
What We Offer
- Competitive hourly wage + tips.
- Staff meals and product discounts.
- A vibrant, supportive, and fun team environment.
- Training and clear paths for internal career progression.
Qualifications
As a member of our Bar & Waiting Staff, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Be the insider behind the bar, offering recommendations to customers.
- Prepare and present drinks that meet specifications and customer expectations.
- Assist in greeting, serving food and looking after our customers whilst they dine with us.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- Willingness to learn and expand your skills.
- Have a great eye for detail, making sure every pint is poured to perfection.
- A passion for giving great service and making sure every customer receives a warm welcome.
- A positive can-do attitude and be a real team player.
- Sufficient spoken and written English to perform the role safely and understand allergen controls.
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Additional Information
We’re all about rewarding our team’s hard work, that’s why…
- You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies
- Menopause Friendly Employer
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG
We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.
Dept. L4/House: White Rabbit (Lyndhurst) - 06266
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