Position Summary

Customer Service orientated position primarily responsible for delivering superior food and beverage service to bar guests within the restaurant according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service.

Essential Duties and Tasks

• Serves food and drinks to guests in a courteous and timely
• Mixes ingredients such as liquor, soda, water, and fruit juice to prepare alcoholic and non-alcoholic beverages according to Applebee’s
• Interacts verbally with all bar guests creating a friendly and upbeat
• Greets guests, answers questions, makes suggestions regarding food, drinks, and
• Completes assigned opening and closing side work as
• Slices fruit and vegetable garnishes for
• Presents guest checks to bar patrons. Makes correct change and/or completes any necessary credit transactions.
• Processes employee and manager food
• Relays food orders to kitchen via the point-of-sale computerized register system in a timely and accurate manner.
• Manages service of alcohol according to all state and federal laws and regulations, as well as company and brand and policies and
• Participates in the clearing and resetting of the bar
• May occasionally be scheduled to serve guests in a Carside To-Go
• Maintains a clean and organized work
• Ability to explain and demonstrate usage of Tabletop Electronic Devices to
• Ability to drive sales with suggestive selling techniques, creating a legendary customer experience, developing customer and community relationships to increase guest visit
• Local Store Marketing participation to drive bar traffic and overall restaurant
• Removes trash and garbage from bar service area to dumpster