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Beacon Team Leader

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Beacon Team Leader (Maternity Cover)
Location
Stanborough Rd, Welwyn Garden City, UK
Salary
A GBP 33,272 per annum
Vacancy Type
Full time : fixed term (Estimated until end of December 2027 : will clarify further at interview)
Closing Date
11th September 2026 (Could close earlier if sufficient quality applications received)
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career.
Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our 3Ps. We achieve this in two ways. First we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change the system, to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.
Beacon Victim Care Service
Hertfordshire Police and Crime Commissioner has appointed Catch22 to deliver the Beacon Victim Care Service across the county. Catch22 Victim Services provide tailored support to individuals, to empower them to cope, and to recover, from the impact of crime.
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Job Description
As Beacon Team Leader, you will be a member of the local management team within the victim service, managing a team of Beacon Support Workers as part of a multi-disciplinary team ensuring the effective delivery of end to end support for victims in line with contractual expectations. You will provide line management support, supervision and guidance to the team in line with Catch22's policies and procedures.
You will ensure that victims receive a high quality service through the effective management of the team's performance, maintaining organisational and professional standards expected of the victim service. You will ensure that victims needs are reviewed and met in line with the key targets and contractual expectations.
You will maintain a close working relationship with police partners, statutory services and voluntary agencies ensuring relationships are effectively managed and pathways of support for victims remain seamless to provide a high quality and consistent service. You will provide management oversight of presenting risks and needs ensuring matters are managed and escalated appropriately and actions taken expediently as deemed appropriate to the presenting situation.
Qualifications
As Beacon Team Leader, with responsibility for the effective running of the Victim Service on a day-to-day basis, you will have a great opportunity to be involved in a number of varied projects working at the heart of the delivery of our strategic ambition. This post currently (can change subject to contract changes) will be managing team members who are working with victims and specialising in the below areas:


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Good Will Look Like The Following
- A confident, professional, and creative individual with a can-do approach
- Responsive to pressure and change: flexible and adaptable to sustain performance.
- Ability to build and manage relationships, share knowledge and skills to deliver shared goals
- Working collaboratively across the whole of Catch22 to ensure we make best use of our wealth of skills and experience.
- Excellent communication skills with the ability to influence key stakeholders and retain confidentiality at all times.
If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to our website to complete your application.
jobs.smartrecruiters/Catch22/744000144338521:beacon:team:leader:maternity:cover
Additional Information
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