East Herts District Council
BEAM Welcome Team Duty Manager
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Job Introduction
Are you a passionate hospitality professional with a background in duty management/supervision and a commitment to arts and culture venues?
We are looking for someone like you to join our team!
What will you be doing?
- Managing the safe public operation of BEAM, delivering our broad programme of films and live entertainment.
- Motivating and leading the Welcome Team in the delivery of an outstanding customer experience.
- Ensuring the smooth running of operations throughout the venue, and taking responsibility for the health, safety & wellbeing of all visitors and staff.
- Ensuring the safe evacuation of the entire building (members of the public and staff) in the event of an emergency; liaison with emergency services.
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About You
As an ideal candidate, you will have:
- Good numeracy and literacy skills, including GCSE passes at grade A-C (or equivalent qualification) in English and Maths and/or equivalent experience.
- Experience of working in a supervisory or management role in a busy, public-facing hospitality, retail or arts and culture environment.
- Experience of food and beverage preparation and service.
- Excellent communication and leadership skills.
What can we offer you?
- Opportunities for growth and cross- department working, learning new skills and service areas
- 26-29 days annual leave rising to 34 days with 5 years' local government service
- Free parking in select council owned car parks during business hours
- Access to wellbeing and occupational health schemes such as the Employee Assistance Programme (EAP)
- Local Government pension scheme
- Discounts at council-owned leisure centres
- Opportunity to network with colleagues across councils in Hertfordshire and the East Of England
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How To Apply
For an informal discussion about the please contact Laura Lightfoot, Operations Manager, on laura.lightfoot@beamhertford.co.uk.
Closing date: Sunday 16th August at midnight.
Interviews will be held on weeks commencing 17th and 24th August.
Attached documents:
Welcome Team Duty Manager - BEAM JD & PS.docx -
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