Behavioral Health Medical Provider- NP/PA Telehealth

We’re not just behavioral health people—we’re crisis people. Connections Health Solutions is a leading provider of immediate-access behavioral health crisis care. Our team combines medical and recovery-oriented treatment to stabilize individuals in crisis and connect them to community-based resources for ongoing recovery.

Founded by emergency room psychiatrists Dr. Chris Carson and Dr. Robert Williamson, our model is physician-led and data-driven, drawing upon more than 15 years of crisis care expertise. Recognized by SAMHSA and the National Council for Mental Wellbeing as a national best practice, we’ve delivered invaluable treatment to hundreds of thousands of individuals facing crises. Our commitment remains consistent, to improve access, inspire hope, and provide the right support.

Our values shape our decisions, define our culture, and foster continuous learning and growth.

• We accept people as they are, creating safe spaces where they feel valued and respected.
• We inspire hope by walking with people side-by-side, showing them grace and compassion.
• We act with intention, holding ourselves and each other accountable, and doing the right thing.
• We work as one team, trusting and supporting each other.
• We embrace change and innovation, striving to find better ways to fulfill our mission.

We are on a mission to change the face of behavioral health. Help us save lives and make a difference.

What You'll Do

The Behavioral Health Medical Provider NP/PA - Telehealth position directs, coordinates, and provides medical/clinical services to specified consumers (both youth and adult) through telehealth and, when needed, in collaboration with local Connections centers. Services include, but are not limited to, intervention, psychiatric evaluation and assessment, differential diagnosis, treatment planning, medication management, engagement, family meetings, supportive psychotherapy, individual education, risk assessment, consultation with on-site clinical teams, and discharge planning. The role requires effective delivery of care through secure telephone and video platforms while maintaining clinical quality, documentation standards, privacy, and compliance with applicable state licensure and regulatory requirements.

• Serves as the attending clinician to specified individuals. Completes initial psychiatric assessments, crisis interventions, family interventions, focused crisis diagnostic assessments, assessments of capacity for consent to treatment, risk assessments, individual education, progress towards treatment goals, and discharge planning including medical, psychological, social, behavioral and developmental aspects of the consumer’s care, treatment, and services.
• Documents individuals’ progress in the clinical record including admission order, progress notes, and discharge orders. Oversees delivery of medication education and consent, according to established policy.
• Write orders related to the individual treatment plan, including admission orders, discharge orders, and medication administration orders.
• Oversee delivery of medication education and consent, according to established policy.
• Order laboratory tests according to standards of clinical practice.
• Review the health assessments completed by nursing staff.
• Obtain a past and current medical history, and conduct a focused physical examination as indicated, according to established guidelines.
• Initiate contact with Primary Care Physicians and Emergency Room clinicians according to professional standards and established guidelines.
• Provides necessary information to clinical team regarding inpatient utilization. Utilizes appropriate medication based on best practices.
• Assess individuals’ needs and guide the clinical team while managing treatment plan updates, in addition to initiating contact with Outpatient Behavioral Health Provider according to established guidelines.
• Review and utilize all available documents from the crisis clinical team.
• Collaborate with other personnel to ensure that each treatment modality is appropriate for the individual in addition to working with outside psychiatric providers in crisis and inpatient services. Works with the community to review involuntary petitions, assess involuntary individuals, and coordinate with the legal system to follow established guidelines for Involuntary Evaluation and Treatment.
• Work closely with local medical leaders to ensure involuntary and voluntary processes are operating optimally.
• Escalate complicated cases to the appropriate medical director as needed.
• Actively participates in activities intended to improve the quality of services within the organization in the form of providing or attending clinical didactics and providing direct supervision to advanced practitioners, students, residents, and other members of the clinical staff.
• Participates in medical staff meetings including regional and quarterly meetings; participates in all required meetings; and participates in any meeting as requested by Medical Leadership.
• Conduct emergency examinations within a timely manner.
• Be available for telephone/video consultation while on duty.
• Provide clinical services via secure telehealth platforms, including video and telephone encounters, in accordance with organizational policy, privacy standards, and applicable federal and state requirements.
• Collaborate with on-site clinical staff to ensure appropriate care for patients.
• Maintain reliable availability during assigned telehealth shifts, including timely response to clinical staff, participation in virtual handoffs or consultations, and completion of documentation within required timeframes.
• Be available at all scheduled times to evaluate patient conditions, prescribe treatments.
• Use telehealth technology, electronic health records, and secure communication tools effectively to assess patient needs, prescribe treatments when clinically appropriate, and coordinate care with interdisciplinary teams.
• Performs all other duties as assigned.