UK Ministry of Defence
Behaviour Support and Improvement Officer - Army
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Imjin Barracks, Gloucester, GL3 1HW
We are passionate about Smarter Working and believe that a combination of flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance, while ensuring you deliver your outcomes effectively and efficiently – we expect you to know where to be to have the most impact, balancing your individual needs with that of your team and the organisation. However, recognising the benefits of face to face working, especially for new joiners, there is an expectation that you would be in the office at least 60% of the time (3 days a week).
Job Summary
The Ministry of Defence, Civil Service workforce is diverse, with many different functions and professions ranging from cyber and digital transformation, police officers, security guards, trainers, human resources, teachers, psychologists, storekeepers, and policy secretariat staff to support the British Army.
HQ ARRC (Allied Rapid Reaction Corps) sits within the Land Forces Army structure which is part of the Army a major part of the MOD. HQ ARRC provides NATO with a rapidly deployable, flexible HQ that can act as a Joint, Land or Corps HQ for operations and crisis response. Its multi-national ethos, combination of cultures and innovation, strong professional reputation in NATO and proven track record in interoperability are unique among its High Readiness Force (Land) peers.
This position is advertised at 37 hours per week.
Job Description
The key purpose of this role is to continue the effective development, analysis, direction and implementation of methods and policies to deliver on improved behaviours and an enhanced lived experience for personnel within HQ Allied Rapid Reaction Corps (ARRC), inclusive of subordinate formations.
Key Responsibilities:
- Support the Behavioural Improvement team/function.
- Drive a cultural and positive behavioural change programme within ARRC units.
- Implement and deliver policy initiatives to address Unacceptable Behaviours and subordinate brigades.
- Manage the implementation and delivery of Climate Assessments within subordinate formations and assure they are conducting their assurance on Unit Climate Assessment programs IAW UK Policy.
- Coordinate the annual staff survey and lead with the initiation, analysis and product delivery of the resulting staff survey action plans.
- Act as the link into HQ Field Army for Behaviours, Diversity and Inclusion and Climate Assessments.
- Manage the implementation of the delivery outputs of the Army’s Sexual Harassment Survey, Armed Forces Continuous Attitudes Survey and liaising with stakeholders for Civil Service People Survey Input.
- Manage behavioural Working and Steering Groups and attend Army meetings as the ARRC representative for Behaviours, Diversity and Inclusion as well as Climate Assessments.
- Production of Health and Wellbeing reports and delivery of presentations for and subordinate Formations.
- Oversight of facilitating the Army’s Mental Health, Respect for Others training and Unit Alcohol Awareness training.
- Identify and, where appropriate, train HQ ARRC, Unit and behaviour staff outside the scope of centralised courses in order to address any training gaps.
- Promote an inclusive culture within HQ ARRC as secretary of the HQ Inclusion Committee, working to increase understanding and engagement with diversity and inclusion through education and initiatives.
- Provide Behaviours advice and support to formations on request.
- Conduct 2* 2nd Line of Defence Assurance of HQ ARRC’s casework acting to reduce delay and support the Brigades and Group to attain the behaviour casework Key Performance Indicators (KPIs).
- Report and track high profile cases of Unacceptable Behaviours and produce statistics from a Framework Nation, NATO organisation and internationally for wider understanding and publication.
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Person Specification
Essential Skills Required:
- Exceptional organisational skills with an eye for detail and the ability to work to strict deadlines, demonstrating an ability to prioritise workload and work on multiple tasks at one time.
- The ability to engage and communicate with colleagues and stakeholders at all levels, always maintaining professionalism.
- Be an adaptable team player, with experience of working collaboratively, but comfortable when working alone, with minimal direction.
- Microsoft Office experience, Word, Outlook, Excel and PowerPoint.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Leadership
- Managing a Quality Service
- Making Effective Decisions
- Seeing the Big Picture
- Working Together
We only ask for evidence of these behaviours on your application form:
- Communicating and Influencing
- Leadership
- Managing a Quality Service
Alongside your salary of £37,720, Ministry of Defence contributes £10,927 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
The Army prides itself on being a supportive employer and where possible encourages flexible working, helping you to maintain a great work/life balance.
Other Benefits For Army Civil Servants Include:
- 25 days paid annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
- Highly competitive pension scheme with a 28.97% contribution
- Personal and professional development of skills
- Alternative working patterns for many roles
- Access to the Employee Assistance Programme (EAP), a free service that assists you with achieving a productive, healthy environment that is conducive to a healthy lifestyle.
- Enhanced parental and adoption leave
- 6 days special leave per year which can be used for volunteering activities
Learning and Development
We believe that everyone has the potential to make a difference and you will be supported to help you learn and advance in your career. This includes working towards membership of a professional body and/or undertaking a modern apprenticeship as part of your role.
A modern apprenticeship is a combined package of work and training. Through the schemes available you will gain a professional qualification, practical experience, and the broader skills required to develop in your current role and pave the way for your future career.
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
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MOD Recruitment Satisfaction Survey – We may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Policy Notice sets out how we will use your personal data and your rights.
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.
At application stage you will be assessed against the following:
- CV
- Personal Statement - 250 words demonstrating your relevant skills in line with the essential criteria listed on this advert.
- Behaviours
- Communicating & Influencing
- Leadership
- Managing a Quality Service
Where a large number of applications are received, an initial sift will be conducted based on the evidence you provide in support of Communicating & Influencing. The remaining evidence provided at application stage will only be reviewed if you are successful at this initial sift.
At interview stage you will be assessed against the following:
- Experience based question(s) will be asked at interview.
- Behaviours
- Making Effective Decisions
- Seeing the Big Picture
- Working Together
Application sifting will be scheduled to take place within 7 days of the application closing date. Interview dates are to be confirmed and will be held in person. We endeavour to keep to these time frames, but these are subject to change around business needs.
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
There may be occasions where it is not practicable or appropriate to interview all DCS candidates that meet the minimum criteria for the job. For example, in certain recruitment situations such as a high volume of applications, seasonal demand, or peak periods, the employer may wish to limit the overall number of interviews offered to both DCS
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