Cowry Consulting
Behavioural Designer
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We're an award-winning, global, tech-enabled behavioural science consultancy on a mission to make businesses as human as humanly possible. Data-Driven Behavioural Design. Fuelled by AI.
The Role
At Cowry, you’re a behavioural scientist and a consultant first and foremost. This means in addition to your behavioural design responsibilities, you’ll be expected to be involved in projects from start to finish, and responsible for specific outputs and sections of the process beyond just design. You’ll work closely with your multi-disciplinary team to conduct research, develop creative & innovative solutions and run experiments.
Within the primary Behavioural Design function of your role, you’ll lead the application of behavioural design across client projects, translating behavioural science into impactful, real-world interventions. You will be responsible for consistently delivering high-quality design solutions across a variety of touchpoints, while also pushing the boundaries of how behavioural design is applied. This includes developing new approaches, contributing to frameworks, and elevating the design capability of the wider team.
Duties and Responsibilities
Quality of Thinking & Output
- Take ownership of the timely delivery of high-quality behavioural design work across projects
- Lead on key parts of client deliverables, ensuring outputs are both conceptually strong and commercially effective
- Translate behavioural insights into clear, compelling, and well-crafted design solutions
Behavioural Science Expertise
- Apply behavioural design principles to design across multiple touchpoints, including communications, UX, physical environments, and service experiences
- Develop new ways of applying behavioural design within client work, pushing beyond standard approaches
- Continuously expand your design skillset, including areas such as AI, prototyping, and motion/animation
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Client Orientation
- Build a strong understanding of client contexts, challenges, and strategic objectives
- Align design outputs to client goals, ensuring relevance and impact
- Confidently present and defend work, adapting communication style to different audiences
- Develop and strengthen client relationships over time
Commercial Contribution
- Contribute to the team’s revenue pipeline through high-quality work that supports project conversion
- Support scoping and development of proposals
- Lead smaller projects where appropriate, ensuring both delivery quality and commercial viability
People & Collaboration
- Act as a reliable and trusted team member, supporting project managers, client leads and client owners across projects
- Be a role model for junior team members, setting high standards for quality and behaviour
- Contribute to a collaborative, supportive, and high-performing team environment
Values & Mindset
- Consistently demonstrate care, integrity, curiosity and ambition in your work
- Maintain high standards and attention to detail, even under pressure
- Bring energy, resilience, and a proactive attitude to both project and team environments
Role Specific Skills Required
- Experience applying behavioural biases, models & frameworks to commercial challenges & within design projects
- Proven experience delivering conceptually driven design solutions rooted in behavioural insight
- Strong client-facing experience, including presenting and defending design decisions
- Project management and client management experience is desirable
- Experience working across varied touchpoints and sectors
- Proficiency in Figma, Sketch, and Adobe Creative Suite (including Photoshop)
- Strong understanding of sensory design principles & neurodesign (visual, auditory, and experiential)
- Ability to design across multiple formats: UX, communications, physical assets, and experiences
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About You
- Excellent communication and storytelling skills, with the ability to bring behavioural thinking to life
- Strong collaboration skills within multidisciplinary teams
- High attention to detail and strong problem-solving ability
- Curious, proactive, and driven to innovate within behavioural design & neurodesign
VCCP DE&I STATEMENT
We believe that DE&I is about creating a strong culture of inclusion within our agency, where everyone can thrive and be their authentic self. VCCP is an equal opportunity employer and does not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity. If you require any adjustments during the application or interview process, please let us know via joinus@vccp.com.
CRIMINAL RECORDS INFORMATION
As part of our onboarding process, you will be required to complete a Criminal Records Declaration regarding any unspent convictions. For roles in finance, HR, Legal, IT or senior management, we may be required to verify your declaration with a basic DBS check, as well as an Adverse Finance and ID check.
Please note, we try to respond to as many applications as possible but, if you do not hear from us within two weeks of submitting your application, please assume we are unable to proceed with your application for this specific role. Thank you for your interest in VCCP.
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