Cambridge City Council
Benefit Assessment Officer Par time
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Job Description
Our Revenue and Benefits Service is proud of the high-quality support we provide to our customers and is looking for an experienced Benefits Assessment Officer to join our busy team.
This is an excellent opportunity for a motivated and enthusiastic individual to help deliver our Benefits Service by assessing Housing Benefit and Council Tax Support claims accurately and efficiently.
The successful candidate will have previous experience working as a Benefits Assessment Officer and will understand the importance of adapting quickly to changes in legislation, guidance, and working practices. You will have a strong working knowledge of Housing Benefit and Council Tax Support, excellent attention to detail, and the ability to manage a demanding workload while maintaining high standards of accuracy.
You will also recognise the sensitive nature of benefit claims and be able to provide support to customers in a professional, understanding, and compassionate manner.
About You
- Experienced Benefits Assessment Officer
- Extensive knowledge of Housing Benefit and Council Tax Support
- Able to interpret and apply legislation accurately
- Strong organisational skills and attention to detail
- Excellent customer service and communication skills
- Able to work effectively under pressure and meet deadlines
If you have the skills, experience, and commitment to succeed in this challenging and rewarding role, we would love to hear from you. Apply today to join our dedicated team.
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The successful candidate will be required to complete A Basic DBS check.
Why join us?
As well as being part of a supportive team delivering meaningful work that directly impacts our communities, we offer a supportive and rewarding working environment along with a wide range of benefits, including:
- Excellent learning and development opportunities supported via a range of sources and methods and, where applicable, recognised through Digital Badges
- Access to the Local Government Pension Scheme (LGPS) and Additional Voluntary Contribution (Shared AVC) Scheme
- Agile and Flexible working options
- Generous annual leave starting at 25 days, rising to 30 days after five years’ service, plus 8 days public holidays (pro rata for part time), with the option to purchase additional leave
- Family friendly policies and Flexible Bank Holidays
- Confidential wellbeing support through our Employee Assistance Programme and Your Care wellbeing platform
- Staff reward and recognition framework, including an annual staff awards ceremony
- Professional Membership Fees paid for, dependent on role
- Salary sacrifice schemes including Cycle to Work, Gym Membership and Home & Electronics
- Lifestyle Savings with over 750 discounts from the UK’s leading retailers, restaurants, supermarkets, attractions and more
- Free swimming at CCC swimming pools
- Subsidy for public transport
- Relocation Assistance may be payable in approved cases
- Annually negotiated pay and award progression
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Hours
This is a part-time role, for 18 hours per week
Working Pattern
To be agreed.
Contract
Permanent
Salary
£37,280 - £41,771 per annum, pro rata (City Pay Band 5)
Location
The role involves working from home with very minimal need to travel to central Cambridge.
More Information
You can click on the links here to find out more information about Staff Pay and Benefits, Working for the Council, our Values & Behaviours, Equality & Diversity in Recruitment or Our People & Culture Strategy.
If you would like an informal chat please contact Richard Smith on 01223 457781 or email him at richardo.smith@cambridge.gov.uk
Application Process
To be considered for this role, please click 'Apply Online' and submit an application.
If you are an internal candidate you can apply by logging in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.
Cambridge City Council recognises the value of digital badges in evidencing skills, knowledge and competencies, and welcomes their inclusion within job applications as verifiable indicators of achievement and capability.
Cambridge City Council is an Equal Opportunity employer and embraces diversity, creating an inclusive environment for all employees.
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