Gloucestershire County Council
Berevement Service Catering Supervisor
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Job Title: Bereavement Service Catering Supervisor
Job Location: Cemeteries & Crematorium
Salary: £27,694 - £29,540
Hours per Week: 37.00
Contract Type: Permanent
Closing Date: 16/08/2026
Job Requisition Number: 13948
This post is not open to job share
We are a dynamic local authority providing essential services to the people of Gloucester. Our main office, based in the Eastgate Centre on Eastgate Street in the heart of the city, is an accessible, modern and light space designed for collaborative working and finding new ways to work. It's all open plan, with a living green wall and other plants without set desks, so you can sit next to someone new every day. We're always looking to improve how we work and we offer flexible and agile working to give our people a great work life balance.
An exciting opportunity has arisen to become part of the bereavement services team at Gloucester Cemetery and Crematorium. We are a small friendly team operating within the public sector providing a catering facility to bereaved families and the general public. We are seeking to appoint a self-motivated and enthusiastic individual to lead the Bereavement services catering team in the day to day running of the facility on site.
Main Duties
- Supervising and effective operation of the wake/café service
- Opening, closing and being responsible for the safety and security of the facility
- Carrying out staff 1:1s
- Preparing and serving food and drink
- Taking wake bookings
- Liaising with stakeholders and suppliers via phone and email
- Cash handling
- Cleaning
- Weekly Rotas
- Raising and paying orders through an inhouse system
- Ordering produce
- Handling all health, safety and complaints
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Attention to detail is essential as this is a key role in ensuring all food is presented to a high standard.
You will be dealing with the bereaved in often stressful circumstances, it is therefore essential that you have a high level of empathy and good communication and customer care skills including a good phone manner.
Annualised hours will be between the hours of 9:00am - 7:00pm.
Essential Requirements
- 2 years Microsoft Office experience and computer literate
- 2 years Experience Supervising staff
- 2 years Catering experience
- Full UK Driving licence is preferred
Additional Information
To access the Job Profile, please follow the link below: Food and Drink Supervisor
Safeguarding and Promoting the Welfare of Children and Young People or Vulnerable Adults
Gloucester City Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment.
Equality and Diversity
We recognise the positive value of equality and diversity and pride ourselves on growing a high-performing workforce that is diverse, skilled and talented; that represents the community it serves.
We aim to recruit a diverse pool of talent and will recruit the person who is most suited to the job without regard to their race, colour, religion or belief, age, nationality, ethnicity, sex, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, caring responsibilities or disability.
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We are a disability confident employer committed to removing barriers to employment to those with disabilities or long-term health conditions. Reasonable adjustments will be made to the recruitment procedure to ensure that no-one is disadvantaged because of their disability. Please contact the recruitment team if you require support or reasonable adjustments during the application or recruitment process recruitment@gloucestershire.gov.uk.
Further information on our commitment to Equality and Diversity can be found Here.
If you wish to apply for this position on a secondment basis, please obtain approval from your current line manager that you may be released on a secondment before submitting an application form.
It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.
The council is not currently able to offer sponsorship in this role. Candidates will need to have the right to work that enables them to commit to at least 6 months employment. Right to work is not transferable from a sponsored role held with another employer.
Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at the shortlisting stage.
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