Cole & Son (Wallpapers) Limited
Bespoke and production specialist
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About Cole & Son
Cole & Son is a British luxury wallpaper brand with a rich heritage and a global outlook. For over 150 years we have been known for original design, craftsmanship and creative collaboration, supplying some of the world’s most respected interiors, homes and hospitality spaces. We are now entering an exciting new chapter as we seek to continue and enhance our unique role in luxury interiors and lifestyle. As we expand globally, we remain committed to design integrity, craft-led processes, strong partnerships and building a brand that is meaningful and relevant across the world.
Cole & Son is a part of Embellence Group which is a leading European company in interior decoration with a focus on premium brands in the wallpaper segment, complimented by other color and pattern driven interior decoration such as textiles and rugs. Embellence Group is listed on Nasdaq First North Premier.
About the Role
The Bespoke & Production Specialist will help define, develop and deliver Cole & Son's bespoke service. Working as part of the Design team, this role will bring together client briefs, the Cole & Son brand and our manufacturing partners, translating creative ideas into clear, technically viable and production-ready solutions.
The postholder will take ownership of the day-to-day bespoke service proposition, defining the palette of options Cole & Son can offer, establishing clear parameters around what we do and do not do, and helping the business focus on the areas where Cole & Son can operate with genuine authenticity and authority.
The role will also contribute to the development of the new Bespoke Studio, helping to shape its content, customer journey and day-to-day operation, ensuring it communicates Cole & Son's heritage, craftsmanship and bespoke capabilities clearly, while supporting the progression of live client projects.
This is a practical, technically focused role for someone with strong colour awareness, excellent attention to detail, and a good understanding of print or surface-production processes.
Key Responsibilities
Bespoke Service Proposition
- Take ownership of the Cole & Son bespoke service proposition, working with the Head of Design and relevant colleagues to shape and develop the offer.
- Define and document the bespoke options available to clients, including colour, substrate, printing methods and agreed design adaptations.
- Establish clear parameters around what Cole & Son does and does not offer, balancing creative ambition with brand authenticity, technical feasibility and commercial considerations.
- Create clear internal and customer-facing guidance, including options, technical requirements, processes and indicative lead times.
- Continuously review and refine the offer in collaboration with manufacturers and completed project learnings.
- Support Sales and Customer Experience teams in qualifying opportunities and communicating the bespoke offer effectively.
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Bespoke Studio Development
- Support the development and ongoing evolution of the Bespoke Studio alongside the Design team and appointed contractors.
- Help translate the bespoke offer into an engaging client experience that clearly communicates Cole & Son's heritage, craftsmanship and bespoke capabilities.
- Advise on the selection and presentation of designs, samples, archive material and colour references.
- Help establish practical tools, sample systems and ways of working to support consultations, project development and approvals.
- Ensure studio content, samples and guidance remain accurate, relevant and well organised.
Bespoke Project Delivery
- Coordinate bespoke projects from initial brief through quotation, sampling, approval and production.
- Interpret client briefs and translate them into clear creative, technical and production requirements.
- Advise colleagues and clients on available bespoke options and communicate technical considerations clearly.
- Prepare or adapt artwork and production files, coordinating samples, colour approvals and project documentation.
- Monitor quality, feasibility, costs and timings, escalating risks where required.
Technical Artwork, Colour & Manufacturer Liaison
- Prepare and check production-ready artwork and files for external manufacturers.
- Review technical specifications including repeats, separations, scale and colour accuracy.
- Maintain colour references, technical information and project approvals.
- Act as a key technical contact between Cole & Son, clients and manufacturing partners.
- Support manufacturers with feasibility assessments and resolve artwork, colour and production queries.
Pre-Production Support
- Support the technical preparation of new designs and colourways for sampling and production.
- Coordinate file submissions, samples, strike-offs, approvals and amendments.
- Maintain accurate records, project trackers and technical documentation.
- Identify risks, delays or process improvements and provide technical support during key development and launch periods.
Your Profile
Essential
- Experience in a technical design, colour, artwork, print-production or manufacturing role
- A good understanding of how creative artwork is translated into production-ready files
- Experience preparing or adapting files for print or manufacture
- Strong colour awareness and confidence assessing colour accuracy
- Excellent attention to detail and a highly methodical approach
- Strong organisation and project-coordination skills, with the ability to manage several priorities at once
- Clear and confident communication with colleagues, clients and external partners.
- Ability to turn a broad creative proposition into clear options, parameters and practical processes
- A practical, collaborative and solutions-focused approach
- Confidence using Adobe Creative Suite, particularly Photoshop and Illustrator, and ideally experience using AVA software
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Desirable Skills & Experience
- Experience within wallpaper, textiles, surface design, print, interiors or a related manufacturing environment
- Previous experience as a Colourist, Artworker, Production Technician or Technical Design Assistant
- Knowledge of wallpaper or textile printing methods and colour-separation processes
- Experience working directly with manufacturers or specialist printers
- Experience supporting bespoke, made-to-order or custom-colour projects
- Experience developing client-facing sample tools, option menus or technical guidance
- An understanding of premium or luxury interiors and the standards expected by professional and private clients
- Technical curiosity and an interest in how things are made
- Ability to work confidently with both creative ideas and detailed technical information
- Ability to bring clarity and structure to an evolving proposition
- Ability to communicate technical information clearly and accessibly
- Commercial awareness, with an understanding of cost, timing and feasibility considerations
- An appreciation of creative intent alongside the practical requirements of manufacture
- A collaborative approach and willingness to take ownership through to completion
Our Commitment to Inclusion and Diversity
Cole & Son is committed to creating an inclusive and supportive workplace where everyone is valued and respected. We believe that diverse perspectives strengthen our business and enrich our creative output. We welcome applicants from all backgrounds and are committed to equality of opportunity regardless of age, disability, gender identity or expression, race, religion, sexual orientation or any other protected characteristic. We aim to foster a culture where people can be themselves, do their best work and grow with the business. Read more about the Group’s Code of Conduct, which also applies to Cole & Son, here: embollence-group-code-of-conduct.pdf
Role Descriptions are non-contractual and as such may be changed at the discretion of the Company, in line with Company requirements.
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