Shared Services Partnership
Best Start Hub Connector
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Job Details
Job Reference: HCC624631
Salary Range: £27,780 - £30,564 per annum
Work Location: Countywide, Hampshire
Hours per week: 37
Contract Type: Permanent
Closing Date: 2 August 2026
Interview Date: w/c 10 August 2026
The Role
As a Best Start Hub Connector, you will play a key role in helping children and families access the right support at the right time. Working across Best Start Family Hubs and community settings, you will build trusted relationships, identify needs, and connect families with services that improve wellbeing, strengthen resilience, and support positive outcomes for children.
You will be a friendly and welcoming presence within our Family Hubs, helping families navigate support and access early help, health, early years, and community services. Through strong partnership working and a commitment to early intervention, you will help deliver Hampshire County Council's vision of giving every child the best start in life.
What you’ll do:
- Support the delivery of the Best Start Family Hub offer, including activities, programmes, and community-based support.
- Help families engage with services and access support that meets their needs.
- Work collaboratively with families, colleagues, and partner organizations to coordinate effective joined-up support.
- Apply reflective, trauma-informed, and strengths-based approaches in all aspects of your work.
- Maintain accurate records, upholding safeguarding, confidentiality, and data protection requirements.
What we’re looking for:
- Level 2 qualification (or above) in Early Years, Education, Health, Child Development, or a related field.
- Experience working with children and young people aged 0-19, particularly those aged 0-5, and collaborating with professionals across services.
- Good knowledge of child development, early intervention, safeguarding, and local support services.
- Strong communication and relationship-building skills, with the ability to confidently engage a wide range of families and stakeholders.
- Good organizational and digital skills, with the ability to manage competing priorities and maintain accurate records.
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Take a look at our Candidate Pack for more information about the Best Start Hub Connector role, team, and our values. The ‘About you’ section explains what specific knowledge, skills, and experience we want you to tell us about. Make sure you explain how you meet these requirements and demonstrate our values in your application.
Why join us?
- Make a meaningful difference to children and families by helping them access support as early as possible.
- Be part of a collaborative, community-focused service that values early intervention, partnership working, and achieving positive outcomes for families.
- Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
- Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.
We currently have opportunities available at our Best Start Family Hubs in Gosport, Havant, and Test Valley. When completing your application, please tell us which location(s) you are interested in.
Applicants can expect to hear from us within two weeks of the advertised closing date.
Please note: We are unable to offer sponsorship for this role, and therefore it is essential that you already have the right to work in the UK.
Other job titles you may be searching for include: Family Hub Connector, Family Hub Support Worker, Early Help Family Support Worker, Family Support Practitioner, Children and Family Support Worker, Family Engagement Worker, Family Hub Practitioner, Early Help Worker, Family Support Worker.
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Travel Requirements
You will be required to travel to various locations within Hampshire, and it is essential that you have a current driver’s license and access to a reliable vehicle on a regular basis.
Additional Information
- Best Start Hub Connector Candidate Pack
- Vetting Requirements: The post is subject to a Criminal Records Check. As such, please note that under safer recruitment requirements for Children’s Services, references will be requested prior to interview.
Contact Details for an Informal Discussion
For general enquiries, please contact care.careers@hants.gov.uk.
For an informal chat about the role, please contact Rebecca Reeve, County Early Help & Prevention Lead on Rebecca.Reeve@hants.gov.uk.
Hampshire County Council is committed to safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment.
In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, and pregnancy or maternity, unless a Genuine Occupational Requirement (GOR) applies.
We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.
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