What We Need From You

• It is essential that you hold an NVQ Level 3 qualification in a relevant subject or be working towards an appropriate qualification related to supporting children, young people and families.
• We are looking for someone who has experience of working directly with children, young people or families who require additional support, including delivering family-focused interventions or parenting support.
• You will bring a compassionate, strengths-based approach, using sound judgement, empathy and practical problem-solving skills to help families navigate services with confidence.
• As a confident communicator, you will have the ability to build positive relationships with families, colleagues and partner organisations.
• A good understanding of safeguarding responsibilities is essential, including the ability to identify concerns, undertake basic risk assessments and take appropriate action when required.
• You must have experience of maintaining accurate records, producing clear written reports and using a range of IT systems, with the ability to quickly learn new software packages.

What You Need To Know

• This is a limited term position with a planned duration to 2nd July 2027.
• This is a part time position for 18.5 hours.
• An enhanced DBS check is required due to the nature of the work with children and families.
• Travel throughout the authority and surrounding area is expected, so a full driving licence with access to a vehicle, or an alternative suitable means of travel is needed.
• The role includes work in Family Hubs, Children’s Centres, community venues and family homes, with occasional evenings or weekends according to service need.

Interviews will be held on 26th and 27th October 2026.

How a Career At South Gloucestershire Council Is Different

• As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
• We invest in the careers of our people, and we are recognised for the quality, breadth and depth of our training and development offer, which helps our people make the greatest long-term difference in their work.
• What’s special here is the strength of the team ethos. We are a relatively small local authority, so managers know staff well. They can plan their services to ensure teams have manageable caseloads and have effective supervision so feel supported to make decisions which are right for the children and young people they work with.
• We are committed to safeguarding and promoting the safety and welfare of children, young people and vulnerable adults. Ensuring all our staff are given right skills, knowledge and support to recognise and respond effectively to potential abuse or neglect.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

We're building and shaping communities which people are proud of. We’re providing essential services across our communities to ensure they are safe and well maintained.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!

To view the full job description, please refer to the Best Start Family Hub Worker role profile attached to this advert.