Trend identification and insight

• Stay ahead of food, beverage, cultural and social trends, identifying opportunities before they become mainstream.
• Monitor global markets, emerging ingredients, hospitality trends, social platforms and changing consumer behaviours to understand what's driving the next wave of innovation.
• Turn trend research, consumer insight and beverage innovation into compelling stories that support customer conversations.
• Bring proactive and reactive thinking to opportunity spotting, ensuring we're ready to act quickly when trends gain momentum.

Customer engagement and sales support

• Translate customer briefs, target audience requirements and market opportunities into tailored beverage and dessert concepts.
• Support best-in-class customer presentations, trend reports and innovation decks that are visually strong, engaging and commercially focused.
• Attend customer meetings and presentations, confidently presenting concepts, insights and recommendations.

Key skills & experience

Essential

• Exceptional creativity and a genuine passion for food and beverage innovation.
• Strong understanding of emerging beverage, dessert, cultural and social trends.
• Ability to identify trends early and translate them into commercially relevant customer opportunities.
• Proven ability to create, develop and refine finished beverage and dessert concepts and prepare, style and present drinks to a professional standard.
• Strong presentation and storytelling skills with the ability to communicate ideas clearly and persuasively.
• High levels of curiosity, energy and initiative.
• Comfortable working at pace and responding quickly to emerging opportunities.
• Strong organisational skills and attention to detail.
• Confident working cross-functionally with sales, marketing, NPD and technical teams.

Desirable

• Experience as a barista, beverage developer, mixologist, hospitality professional or similar food and drink-focused role.
• Experience creating drinks for customer presentations, demonstrations, menu development or innovation projects.
• Understanding of social-first food and beverage trends and what drives consumer engagement.
• Experience presenting directly to customers or supporting commercial pitches.

What success looks like

You'll be successful in this role if:

• We consistently identify and act on trends before they become mainstream.
• Customers see us as a source of fresh thinking, insight and beverage innovation.
• Beverage and dessert concepts are creative, commercially relevant and aligned to customer audiences.
• Sales teams are equipped with stronger concepts, sharper trend insight and more compelling customer presentations.
• Customer pitches are supported by engaging, best-in-class presentations and meaningful market insight.
• New concepts create excitement both on menus and across social channels.
• You bring energy, creativity, curiosity and momentum to the wider marketing team.
• You become recognised internally as the go-to person for what's next in beverages, flavours and emerging food and drink culture.

What’s in it for you?

This is a brilliant opportunity for someone who genuinely loves drinks, food, trends, creativity and innovation.

You'll have the freedom to experiment, create and influence, turning insight into concepts that have a real impact on customers and the business. No two weeks will look the same. One day you could be developing trend-led drinks and desserts, the next presenting concepts to customers, supporting sales pitches or uncovering the next big flavour trend before it hits the mainstream.

You'll work closely with sales, marketing, innovation and NPD teams, giving you visibility across the business and the opportunity to make a measurable difference.

If you're excited by global food and beverage trends, creating standout drinks, bringing ideas to life and helping customers stay ahead of the market, this is a role where you can make your mark and grow your career.

How we work

We’re building a high-performing team. That means:

• We take ownership and deliver.
• We move with pace and purpose.
• We stay close to our customers and the market.
• We challenge thinking and push for better.
• We keep things simple, clear and outcome focused.
• We support, trust and develop our people. But we also expect individuals to take ownership of their own growth, progression and impact.

What we stand for

• Best in class – We set the standard. Then raise it.
• Customer-centric – We listen, adapt and deliver solutions that work in the real world.
• Continuous growth – We don’t stand still. As a business or as individuals.
• People first – We build strong teams by backing our people.
• Be kind – High standards. No ego. Respect always.
• Committed to ESG – We’re building responsibly. For the long term.

Benefits

We believe great people deserve great support. That's why we offer:

• 23 days' annual leave plus bank holidays, increasing with length of service
• A half day off on your birthday
• Perkbox membership with monthly flexi-points and exclusive discounts
• 24/7 confidential wellbeing support covering mental, physical and financial health
• Staff discounts across our products
• Free onsite parking
• Unlimited tea and coffee, plus plenty of product sampling opportunities
• Regular team socials and an annual Christmas celebration
• Salary sacrifice pension scheme
• Enhanced maternity, paternity and adoption pay
• Death in Service benefit
• Cycle to Work scheme

Our commitment

We’re building a team for the future. That means creating an environment where people feel supported, challenged and able to do their best work