Serco Plc
BI Developer
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Business Intelligence Developer
Location: Solihull
Salary: £33.5k-45k
Type: Permanent, Full Time
Band: 5
Overview
Serco is expanding its Business Intelligence (BI) capability and is seeking a Business Intelligence Developer to design and construct Power BI and SAP Analytics Cloud dashboards that aid the business in making better decisions. This role is ideal for someone who is equally adept at communicating with stakeholders about their needs and building the data model and dashboard to fulfill them. If you can take a business problem from requirements through to a working BI solution, we’d like to hear from you.
As part of this role, you will:
- Develop and maintain Power BI and SAP Analytics Cloud (SAC) dashboards, reports, and data models to support business decision-making.
- Engage with business stakeholders to gather, document, and refine reporting and analytics requirements.
- Design and deliver end-to-end BI solutions, from requirements through to deployment and support.
- Analyze and integrate data from SAP and other enterprise systems.
- Develop and optimize data transformation and data integration processes.
- Apply data modelling, reporting, and visualisation best practices.
- Use Python and SQL for data analysis, automation, and data quality activities where required.
- Produce technical documentation and support knowledge transfer to users and support teams.
- Collaborate with business and technical teams to continuously improve reporting and analytics capability.
What you’ll need to do the role:
This role sits close to SAP, so we’re looking for someone who can move comfortably between the data and the business conversation. What matters most is that you bring:
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- A degree in Information Technology, Computer Science, Data Analytics, or a related discipline.
- Proven experience developing BI solutions using Microsoft Power BI and SAP Analytics Cloud.
- A strong understanding of data modelling, reporting, and analytical techniques.
- Experience working with SAP data and a good understanding of SAP business processes.
- Experience gathering business requirements and translating them into technical solutions.
- Working knowledge of SQL and Python.
- Strong problem-solving, analytical, and communication skills.
Desirable
- Experience with SAP BW, SAP Datasphere, Microsoft Fabric, or Azure Data Services.
If you can build a dashboard that tells a clear story and you know your way around SAP data and business processes, we want to talk to you.
Why Serco:
Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement, and development won’t be hard to find. You'll also work with great people. You’ll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.
What we offer:
- Flexible working considered
- Pension – 6%
- Chance to contribute to innovation in the public services
- A company passionate about diversity and inclusion
- Serco discounts which include cinema, Merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
- A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
- A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study, and much more to support you to build your career with Serco.
- A safe and supportive culture.
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A little bit about us:
At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure, and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation, and Pride, our people make meaningful impact, every single day.
Our inclusive recruitment commitment:
We prioritize your skills and potential. As a Disability Confident Leader, a top Great British Employer of Veterans, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.
Guaranteed Interview Scheme: Applicants with disabilities, veterans, and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).
For support with your application, please contact recruitmentuk@serco.com.
Let’s impact a better future, together. Apply today.
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