Value Retail PLC
Bicester Village | Full Time | Fixed-Term Seasonal Contract
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Overview
Bicester Village | Full Time | Fixed-Term Seasonal Contract
At Fortnum & Mason, we're preparing for our busiest and most exciting time of the year, and we're looking for enthusiastic Seasonal Sales Associates to join our team at Bicester Village.
If you have a passion for delivering exceptional customer service, thrive in a fast-paced environment, and enjoy being part of a vibrant team, we'd love to hear from you.
What You'll Be Doing
As a Seasonal Sales Associate, you'll play a key role in creating memorable experiences for our customers during the festive season. Your responsibilities will include:
- Delivering outstanding customer service and personalised recommendations.
- Building product knowledge across our luxury food, gifting, and seasonal ranges.
- Maintaining exceptional visual merchandising and store presentation standards.
- Handling transactions accurately and efficiently.
- Replenishing stock and supporting the wider team to ensure smooth day-to-day operations.
- Contributing to the warm and welcoming atmosphere that makes Fortnum & Mason unique.
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What We're Looking For
- Previous retail or customer-facing experience is a must.
- A positive, proactive, and team-oriented attitude.
- Excellent communication skills.
- A genuine passion for luxury retail and customer service.
- Flexibility to work full time in a fast-paced environment during the peak trading period.
Important Information
Please note that:
- This is a full-time role, working 5 days out of 7, including weekends, evenings, and peak trading periods.
- The role is physically demanding and involves long periods of standing, walking, stock replenishment, lifting, and carrying products throughout the day.
- Due to the nature of our busiest trading period, annual leave cannot be taken during November and December.
- This is a fixed-term seasonal position running throughout the Christmas peak period.
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In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.
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