Reading Bike Hub
Bicycle Mechanic
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Bicycle Mechanic - Reading Bike Hub
Hours:
Friday 3pm-8pm
Saturday & Sunday, 11:00am–4:00pm
Total hours: 15 hours per week
Location: Reading Bike Hub
Pay: £15–£18 per hour, depending on experience and level of responsibility
About Reading Bike Hub
Reading Bike Hub is a community-focused cycling space supporting local residents through bicycle repair, cycle hire, creative activities, and community projects.
We are looking for a reliable and friendly mid-level Bicycle Mechanic to join our weekend team. The role combines hands-on mechanical work with customer service and supporting our weekend cycle hire operation.
The Role
The Weekend Bicycle Mechanic will be responsible for keeping our hire bikes safe and well maintained, while also supporting customers who visit the Hub at weekends.
You'll need to be confident working independently, diagnosing common bicycle problems, and carrying out repairs to a good standard. Just as importantly, you'll be comfortable talking to customers and helping people who may have limited knowledge of bicycle mechanics.
Key Responsibilities
Hire Bike Scheme
- Carry out regular safety checks and maintenance of the Hub's hire bikes.
- Inspect bikes before and after hire.
- Carry out routine servicing and adjustments.
- Diagnose and repair mechanical issues.
- Maintain brakes, gears, chains, tyres, wheels, and other components.
- Identify bikes requiring more substantial repairs and report these to the appropriate person.
- Keep accurate records of maintenance and repairs where required.
- Ensure hire bikes are safe, clean, and ready for customers.
- Identify worn or damaged components before they become a safety issue.
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Bike Maintenance
- Support Front of house to triage bicycles brought in for repair or advice.
- Carry out repairs and adjustments where appropriate.
- Explain mechanical issues clearly to customers.
- Know when a repair is outside the scope of the weekend service, triage, and book it in.
- Do bike services including indexing gears, wheel truing, replacing cassettes, servicing hubs, bleeding brakes, and more.
- Refurbish bikes for sale.
- Quality check other mechanics' work.
Customer Service
- Provide a friendly and welcoming service to everyone who visits the Hub.
- Answer questions about bicycle repairs, hire bikes, and other Hub activities.
- Communicate clearly with customers and other volunteers about repair requirements and costs where applicable.
- Deal with customers professionally and respectfully.
- Help create a positive and inclusive atmosphere at the Hub.
Skills and Experience
Essential
- Practical bicycle maintenance experience.
- Experience working in a professional bicycle workshop.
- Ability to diagnose and repair common bicycle faults.
- Good knowledge of braking and gearing systems.
- Ability to carry out wheel, tyre, chain, and drivetrain repairs.
- Ability to work independently.
- Good customer service and communication skills.
- Reliable and punctual.
- Commitment to safe working practices.
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Desirable
- Experience maintaining a fleet or hire-bike scheme.
- Cytech qualification or equivalent experience.
- Experience working with e-bikes.
- Experience dealing directly with customers.
- Experience working in a community or volunteer environment.
Personal Qualities
We're looking for someone who is:
- Friendly and approachable.
- Patient with customers of different experience levels.
- Practical and solutions-focused.
- Organised and able to prioritise jobs.
- Comfortable working independently.
- Happy to share their knowledge with volunteers and customers.
- Passionate about bicycles and cycling.
- Reliable and committed to the weekend role.
What We Offer
- A friendly and community-focused working environment.
- Regular weekend hours.
- Opportunity to work with a varied range of bicycles.
- Experience managing a community cycle-hire fleet.
- Opportunities to support and develop volunteer mechanics.
- The chance to make cycling more accessible to local residents.
- Staff/volunteer opportunities within Reading Bike Hub's wider cycling, art, and community activities.
Application
Please send a short CV or description of your bicycle mechanic experience, along with your availability. We’re open to job shares if the 3 days isn’t desirable.
Reading Bike Hub welcomes applications from people of all backgrounds and is committed to creating an inclusive and supportive working environment.
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