Starcom
Biddable Account Manager
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Company Description
With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at the centre of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, we are the flagship Publicis Media agency that uses our ‘Power of One’ business model, with teams that span multiple disciplines across clients such as Aldi, P&G, Primark, Samsung, Stellantis, and Visa.
We place a huge focus on our People, and have driven flagship D&I and L&D programmes within Publicis Media; our goal is to help every individual reach their fullest potential, and we encourage everyone to make “Brave Plays” in how they approach their work and their own career development. As a result, we have an exceptionally energised and committed talent base, all of us proud of our welcoming and supportive culture, as evidenced by our recognition as one of Campaign’s Best Places to Work for five years in a row, Media Week's Agency of the Year 2025 and one of the Sunday Times Best Places to Work 2025.
Overview
Reporting to the Media Director, the Media Manager is responsible for delivering the digital media planning, buying and activation for clients. The Media Manager will be expected to input into cross-channel thinking but will be an expert in paid social.
The Media Manager will make budget, channel and tactic recommendations and should have a comprehensive understanding of the various social media platforms and the advertising opportunities across them. They will lead the review and assessment of campaign performance and will need a strong understanding of the principles of digital media and the common measurement approaches.
They will be expected to lead weekly client status calls, maintaining a clear status sheet and ensuring tasks are completed on time and to budget. They will contribute to client meetings – providing rationale for recommendations and insights into performance.
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The Media Manager will typically work in a multi-disciplinary team and have exposure to all digital channels, but the focus of this role is paid social.
Responsibilities
- Ensure accurate set up and management of paid social campaigns across multiple platforms / networks
- Lead ongoing optimisation and evolution of media activity, devising and managing appropriate testing frameworks and beta products in order to maximise performance.
- Ensure regular performance-based optimisation tasks (including adjusting budgets/bids, altering targeting and refreshing creative) take place on a regular basis.
- Ensure activation and execution happens within timeframe (SLAs) agreed with client(s) and media teams.
- Look for innovative opportunities to deliver new solutions that demonstrate superior value to clients through close relationships with media and technology partners
- Lead updates at regular client review meetings and status calls on specific channel(s)
- Work closely with colleagues from all media specialisms to ensure budget is always managed most efficiently and data shared across all channels
- Ensure accurate monthly reconciliation and financing of clients and to ensure spend is delivered according to media plan and clients receive accurate and timely invoicing from media partners
Qualifications
Skills & Experience
Required
- Experience in digital media agency in hands-on activation role
- Have an in-depth understanding of paid social advertising platforms and how to define, segment and target people online
- People management skills to coach, mentor, train and develop a team
- Ability to independently research new areas of the market or areas of opportunity and develop POVs to share with colleagues and clients
- Ability to independently activate, manage, and optimise campaigns, and oversee others to ensure quality of output
- A strong team player who is able to work on a complex account and see how their work can fit in for the benefit of the client’s business
- High attention to detail to ensure accuracy throughout process from campaign set up to finance reconciliation
- Excellent numeracy and Excel skills
- Collaborative, team player with inquisitive attitude
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Desirable
- Possess hands-on experience of major social channels (Meta, TikTok, Snapchat, Pinterest, LinkedIn, Reddit, etc)
- Knowledge of using analytics packages such as Google Analytics
- Confident with data tools such as Supermetrics
- Knowledge of tech tools such as Smartly
- Experience with project management tools such as Jira
- Experience in a full-service agency working closely with creative teams
Language skills
Additional Information
Starcom offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You’ll also have access to a range of additional initiatives, including:
📖 Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).
Publicis Groupe works primarily from the office or our clients' office four days per week.
At Starcom, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We’ll work with you to ensure the process works for you. Sharing this information will never impact your application.
Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.
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