French Selection (FS)
Bilingual French Account Manager
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London
Ref: 5527F2
Company Profile
London-based high-end specialist consultancy offering personalised services for international clients
Responsibilities
Bilingual French Account Manager
Location: Central London
Fully office-based in London Monday to Friday
Salary: £30,000 per annum to £40,000 per annum depending on experience
If your salary expectations are higher, we would still encourage you to apply, as there may be flexibility for the right candidate.
Ref: 5527F2
Main Duties
A dynamic client-facing role combining administrative assistance and operational exposure within a high-end consultancy firm.
- Managing client files and processing documentation
- Providing exceptional support to clients
The Role
- Manage a portfolio of clients and act as their main point of contact
- Coordinate with internal teams to ensure services are delivered smoothly and on time
- Manage client expectations and provide clear updates throughout the process
- Track progress, identify delays or issues, and ensure they are resolved promptly
- Maintain accurate client records and update CRM systems regularly
- Handle sensitive or difficult situations with empathy and professionalism
- Identify additional client needs and contribute to improving processes and customer experience
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Candidate's Profile
- Previous experience in account management, client services or equivalent
- Highly organised, with the ability to manage multiple clients and priorities at the same time
- Fluent in both French and English to a very high standard, with excellent communication skills
- Confident handling sensitive situations and communicating complex information clearly
- Flexible and resilient, able to adapt to changing circumstances and unexpected delays
- Strong team player with the ability to coordinate effectively across different departments
- Proactive, solution-focused and comfortable using CRM systems
- Happy to work from a Central London based office Monday to Friday essential (no hybrid or remote-working options available)
- Inquisitive and proactive, with a genuine desire to learn and embrace new challenges
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Salary
£30,000 per annum to £40,000 per annum depending on experience
If your salary expectations are higher, we would still encourage you to apply, as there may be flexibility for the right candidate.
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