Sanctuary Group
Billing Officer
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Billing Officer
Location
Worcester (mix of office and home working)
Salary
£28,646.76 per annum, rising to £30,175.60 per annum after 12 months satisfactory performance
Hours
35 hours per week
About Sanctuary Care
When you join Sanctuary Care, you will be part of something special – we are an innovative organisation, with ambitious growth plans. We put people at the heart of everything we do and that includes our staff. We invest heavily in your training, promote a strong teamwork ethic and make sure that you have the support and resources you need to reach your potential. Our strength lies in the quality of our people and we employ those who share our values.
Role Overview
An exciting opportunity has arisen for a Billing Officer to work within our Care Billing Team. As a Billing Officer you will create client accounts on the system and issue subsequent billing charges. You will maintain accuracy and completeness of financial records adhering to financial controls in order to ensure regulatory and statutory requirements are met. As part of the role you will support the development and maintenance of effective relationships with stakeholders, including liaising with counterparts in Income and Care Finance teams, ensuring issues and shortfalls are addressed and remedied in order to ensure the delivery of high standards of customer care.
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Key Responsibilities
- Create client accounts on the system and issue subsequent billing charges.
- Maintain accuracy and completeness of financial records adhering to financial controls.
- Support the development and maintenance of effective relationships with stakeholders.
- Liaise with counterparts in Income and Care Finance teams.
Requirements
- Proven experience of working to deadlines and prioritising workloads.
- Experience of analysing and diagnosing problems and implementing effective solutions (ideally).
- Working knowledge of finance regulations, legislation and current practice.
Your Rewards
- 25 days’ annual leave pro rata (rising to 30, including bank holidays)
- Occupational sick pay linked to length of service
- Pension matched up to 7%
- Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
- Company-paid life insurance
- Parental leave arrangements, paid volunteering days, and annual leave purchase scheme
- Company-funded training and ongoing career development opportunities
- Flexible working options and an inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
- Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements
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Some rewards are subject to a qualifying period or other criteria – visit our website for more information.
How to Apply
Ready to start an inspiring career journey with us? Apply today and join us in leading the way in care. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-care.co.uk/jobs or follow us on socials.
Before You Apply
- We can only accept applications from individuals with the right to work in the UK.
- All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
- Internal candidates should apply via their internal careers account.
- We may close this advert early, so please apply as soon as possible.
Inclusion Statement
Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.
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