A growing business services group near Telford is looking for a Billing Specialist to take ownership of its billing function.

The group runs on recurring contracts, and as it grows — organically and by acquisition — billing has become too important to sit as one part of someone else's job. This is a newly created role for someone who genuinely knows billing inside out and wants it to be the whole of their job, not a corner of it.

What you'll be doing

• Owning the end-to-end billing cycle across the group's recurring contracts
• Running, checking and releasing the monthly billing run, including pro-rata charges, mid-contract changes, upgrades, downgrades and cancellations
• Making sure new contracts, price uplifts and renewals are set up correctly before they hit the billing run, not after
• Investigating and resolving billing queries and disputes, working with sales, operations and customers directly
• Reconciling billing data against contracts and the finance system, and tightening up anything that doesn't tie
• Managing direct debit collections and payment runs
• Handling credit control and aged debt — chasing, escalating and keeping debtor days moving in the right direction
• Reporting on billing accuracy, revenue leakage and aged debt to the finance team
• Improving billing processes and controls as the group scales, including onboarding acquired businesses onto the group's billing