Investigo
Billing Supervisor
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The Opportunity
We are seeking a detail-oriented Billing Supervisor to join a growing finance team. This role will take ownership of the end-to-end billing process, ensuring invoices are raised accurately and on time while providing excellent support to both internal stakeholders and external clients.
The successful candidate will have previous billing or finance administration experience, strong attention to detail, and a solid understanding of invoicing processes. This position offers an excellent opportunity to further develop billing expertise within a fast-paced and collaborative environment.
Key Responsibilities
- Prepare, review and process client invoices accurately and within agreed deadlines.
- Ensure all billable activities are correctly recorded and allocated.
- Liaise with consultants, account managers and operational teams to resolve billing discrepancies.
- Reconcile billing data and investigate variances.
- Maintain customer account information and billing records.
- Process credit notes, adjustments and invoice amendments where required.
- Respond to client billing queries professionally and efficiently.
- Support month-end billing activities and reporting.
- Monitor aged debt information and work alongside finance teams to resolve outstanding issues.
- Ensure compliance with company policies and financial controls.
- Produce regular billing reports and provide insights on trends or recurring issues.
- Identify opportunities to improve billing accuracy and process efficiency.
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Skills & Experience Required
- Previous experience in a billing, invoicing, finance administration or accounts role.
- Good understanding of billing processes and financial controls.
- Experience using finance, ERP or CRM systems.
- Strong Excel skills, including data manipulation and reconciliation.
- High levels of accuracy and attention to detail.
- Excellent organisational and time-management skills.
- Confident communicator with the ability to liaise with stakeholders at all levels.
- Ability to prioritise workload and meet deadlines in a fast-paced environment.
- Proactive approach to problem-solving and continuous improvement.
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What's on Offer
- Competitive salary of £35,000.
- Supportive team environment.
- Opportunity to develop billing and finance expertise.
- Exposure to a broad range of finance and operational stakeholders.
- Excellent career progression opportunities within a growing business.
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