Kids Planet Day Nurseries
Billings & Collections Advisor
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Kids Planet is an independent, family run group of nurseries providing the highest standard of nursery care across the UK.
Is your CV ready? If so, and you are confident this is the role for you, make sure to apply asap.
Job Description
Kids Planet is a proud family-run business, we do things with heart and we're passionate about giving every child the best possible start. No two settings are the same, but all of them are built around our shared values: care, curiosity, and a genuine love for early years.
As a quickly developing nursery company, Kids Planet Day Nurseries has grown to over 300 nurseries. As a result, we are always adding members to our finance team, and we are presently seeking a Billing & Collections Advisor to join our team. The Billing & Collections Advisor's job is to oversee the group's portfolio of nurseries' debt and sales ledger. When parents or the nurseries themselves have questions about invoices or debt, the Billing & Collections Advisor will be the person to contact first. The chosen applicant will actively participate in the expanding Finance Department at Head Office and possess strong interpersonal and attention to detail skills.
Responsibilities
Responsibilities will include but not be limited to the following:
- Make sure customers pay on schedule, and follow up via phone, email, or letter on any past-due bills.
- Discuss repayment schedules.
- Follow the company's debt policies and initiate legal proceedings if necessary.
- Invoicing around (Apply online only) customers per month using nursery software.
- Supporting, processing and reconciliation of all LA documentation surrounding EY Funding, claiming via the online portal and payments received.
- Reconciliation of outside agency payments.
- Resolving parent finance queries.
- Maintaining open lines of contact with nurseries to guarantee productive relationships.
- Month-end duties.
- Any other duties that may be deemed appropriate to this role, including providing cover for colleagues as required.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The Ideal Applicant Will Possess
- At least 3 years of dedicated Billing or Collections experience or transferable experience from a different field.
- Good level of competence in Excel, Word, and Outlook.
- Proven experience in a B2C environment desirable.
- Confident communication skills.
- An excellent telephone manner.
- The ability to listen to customers and negotiate successful resolutions.
- Self-motivated, calm and professional, and able to work efficiently in a busy office environment.
- Ability to reconcile complex accounts and have excellent attention to detail.
- Excellent Numerical ability and problem-solving skills.
Why Kids Planet?
- Great Place to Work Certified 2025/26
- Ranked #1 UK Best Workplaces for Women 2025
- Crowned NMT's Large Nursery Group of the Year, for the second year running
- 80% Childcare Discount - T&Cs apply
What's in it for you?
- Life Insurance cover and access to a health plan.
- Free breakfast, lunch, and healthy snacks to fuel your day!
- Accredited training through our awesome KP Academy and bespoke training platform.
- Enhanced leave for maternity, paternity, fertility, and adoption because family matters.
- Wellbeing goodies, staff rewards, and fun events all year round.
- Long service awards to celebrate your commitment.
- Take the day off on your birthday, it's all about you!
- Competitive salary, pension plan and enhanced holiday allowance.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Apply today to be a Billing and Collections Advisor with Kids Planet!
We are unable to offer any kind of visa sponsorship for this role.
Kids Planet is dedicated to safeguarding and promoting the well-being of children and young people. An enhanced DBS check will be required for this role. We expect all staff and volunteers to uphold this commitment, and safeguarding training is a fundamental part of every role. All colleagues are required to complete regular training to ensure they understand and fulfil their responsibilities. A Disclosure and Barring Service Certificate is mandatory for all positions, and this role will be subject to enhanced checks as part of our safeguarding duties.
Kids Planet is committed to equal opportunities for all. We celebrate diversity and are committed to creating an inclusive environment for all our staff and children. Applications are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location