Job Title: Block Manager

My client is seeking an experienced Block Manager to join their team, managing a varied residential portfolio. This role would suit someone with a solid grounding in block management who is confident in handling both operational and more complex leasehold matters. The position offers exposure beyond traditional block management, including involvement in legal processes, major works, and portfolio oversight.

About the Company:

You will be joining a privately owned property investment company that dates back 70 years to its establishment in the 1950s, whose Head Office is based in North London. The company has a continued growth plan for the portfolio based on acquisitions, developments, and conversions following a comprehensive asset management plan.

Key Responsibilities:

• Acting as a primary point of contact for leaseholders, managing enquiries and providing a high level of service.
• Oversee reactive maintenance issues, including site inspections, contractor coordination, and issuing purchase orders.
• Manage insurance-related matters, including claims handling and overseeing associated works.
• Ensure compliance across the portfolio, including arranging inspections, certifications, and statutory reports.
• Handle day-to-day administration associated with property management.
• Manage licence applications (alterations, sub-letting, lease variations), including liaising with solicitors where required.
• Address breaches of lease, working alongside legal advisors where necessary.
• Liaise with external managing agents regarding arrears, maintenance issues, and major works programmes.
• Respond to queries from managing agents and leaseholders across the wider portfolio.
• Manage sales enquiries, including preparation of LPE1 packs and undertaking property inspections when required.
• Support and assist with the management of building insurance arrangements.
• Oversee contractors operating under term agreements (e.g., cleaning, landscaping, maintenance).
• Assist with the delivery of major works projects, including involvement in Section 20 consultation processes.
• Support arrears management across both in-house and externally managed properties.
• Contribute to the preparation of annual service charge budgets.
• Assist in managing ancillary income streams such as parking spaces and garages.
• Prepare and contribute to reports covering arrears, breaches, licences, and major works.
• Work closely with managing agents and landlords, reviewing budgets, demands, and expenditure approvals.